Air Ticketing Executive 12th Pass Fresher Jobs in Haridwar

We are looking for an enthusiastic Airport Ticketing Executive to join our team in Haridwar. This role involves assisting customers with their travel needs and ensuring a smooth ticketing process.nnKey Responsibilities:nn- Customer Assistance: Interact with travelers to provide information about flights, schedules, and ticketing options. Address inquiries with patience and professionalism.n n- Ticket Booking: Handle the full ticketing process, including reserving and issuing tickets for flights. Ensure that all bookings are accurate and in accordance with company policies.nn- Documentation Management: Maintain and manage records related to ticket sales, customer interactions, and travel documents. Ensure that all information is current and organized.nn- Problem Resolution: Resolve any issues or discrepancies with ticket bookings, including changes and cancellations. Act as a point of contact for customer concerns.nn- Collaboration: Work closely with team members and other departments to provide excellent service and achieve operational goals.nnRequired Skills and Expectations:nnThe ideal candidate will have good communication skills and a friendly demeanor. Attention to detail is crucial for managing ticketing processes efficiently. Basic computer skills are necessary, and a commitment to providing excellent customer service is essential. Candidates should have a minimum of a 12th-grade education and can range from 0 to 5 years of experience in customer service or ticketing roles.