Active Directory Microsoft Jobs

We are seeking a Cloud Infrastructure Lead to define and drive enterprise-wide cloud strategy across hybrid environments. The role focuses on leading transformation initiatives, ensuring governance and security, and building scalable, high-performing infrastructure aligned with business goals.Key Responsibilities:Define and execute cloud and infrastructure strategy across Azure, AWS, and Microsoft 365Lead architecture design and roadmap planning for hybrid (on-prem + cloud) environmentsOwn cloud transformation and migration programs end-to-endEstablish infrastructure standards, governance policies, and best practicesDrive security, compliance, and risk management in collaboration with security teamsManage identity and access frameworks (Active Directory, Entra ID, SSO, MFA)Ensure system availability, performance optimization, and cost governance (FinOps)Lead vendor management and partner engagementsOversee incident management and escalation (L3 level governance)Drive automation, DevOps adoption, and infrastructure standardizationBuild, mentor, and scale infrastructure teamsAct as a key interface between business and technology stakeholdersRequired Skills & Qualifications:8-10 years of experience in IT infrastructure and cloud environmentsProven experience in leading cloud strategy and transformation initiativesStrong expertise in enterprise infrastructure (Windows Server, Active Directory, networking)Deep understanding of hybrid and multi-cloud architecturesHands-on experience with Azure, AWS, and Microsoft 365Experience in governance, cost optimization, and large-scale cloud migrationsFamiliarity with DevOps practices and Infrastructure as Code (IaC)Strong leadership, stakeholder management, and decision-making skillsPreferred:Experience in consulting, managed services, or large enterprise environmentsExposure to security frameworks and compliance standardsCloud certifications (Azure/AWS - Architect level preferred)

As an Information Technology Executive, you will play a vital role in supporting our organization's IT needs. You will be responsible for ensuring the smooth operation of our computer systems and assisting team members with technical issues.Key Responsibilities:- Technical Support: Provide assistance to employees with hardware and software problems, ensuring timely resolution and minimal disruption to work.- System Maintenance: Regularly check and update the organizations IT systems to ensure they are functioning well and securely.- Network Management: Monitor and maintain the company's network infrastructure to ensure reliable internet and connectivity for all users.- Documentation: Keep detailed records of IT issues and resolutions, creating a knowledge base for future reference.- User Training: Conduct training sessions for staff to improve their understanding of IT systems and best practices for usage.- Vendor Coordination: Liaise with external vendors for hardware and software purchases, repairs, or support, ensuring the best service and prices.Required Skills and Expectations:- A minimum of 3 years of experience in an IT role demonstrating strong technical knowledge and problem-solving skills.- Proficiency in various operating systems and software applications, with a keen ability to learn new technologies quickly.- Strong communication skills are essential for effectively assisting users and working with team members.- Must demonstrate the ability to work independently as well as part of a team in a fast-paced environment.- A proactive attitude towards technology challenges and a commitment to improving IT practices within the organization.

Key Responsibilities: Manage and optimize Linux environments (Debian, RedHat, etc) either in the physical, virtual, and/or lab environments. Automate deployments, updates, and OS rollouts; manage 100+ deployments Address performance issues & support business application software running on Linux. Oversee system security, patching, & configuration to ensure maximum uptime & reliability. Collaborate with engineering teams on the design & upkeep of scalable infrastructure solutions. Experience with OS deployment, management, and administration of servers, workstations, and laptops in Windows and Linux (e.g. RHEL/Ubuntu) environments, both on-site and remote Scripting and development experience to automate IT processes (e.g. ) Adopt and enforce BTS policies, security guidelines, and best practices. Architect and maintain backup and disaster recovery plans Support virtualization technologies including VMware and Azure Work with external vendors and internal users to optimize system performance.What You Need to Succeed: 8+ years of progressive IT experience in systems administration or infrastructure management Expertise in Linux environments (Debian, RedHat, Etc.) Strong experience with cloud migrations, automation, and deployments Expertise on networking, security protocols, redundant systems and best practices. Hands-on experience with virtualization technologies (VMware, Kubernetes) Experience with Active Directory, Office 365, Exchange, and firewalls. Strong troubleshooting, analytical, and problem-solving skills Ability to work independently

Job descriptionQualifications:- 3+ years of direct client support experience on both a Windows and Mac environment- Experience in Office 365 admin, Google Workspace admin, and Microsoft Server- The desire to get jobs done right the first time with a sense of urgency and attention to detail- Proficiency in Windows, Mac, and mobile devices- Develop, implement, and maintain Microsoft Endpoint Manager/Intune.- Networking skills (routers, switches, access points) - a plus if you have Ubiquiti UniFi experience- Strong written and verbal English communication skills- Able to communicate and understand American accentPrior experience working with Azure cloud- Comfortable creating and administering an IaC cloud environment- Prior experience working with Azure- Technically proficient in Azure, CAF, IaaS, PaaS, PowerShell, Azure Resource Manager (ARM), Terraform- Solid understanding of monitoring, alerting, and observability philosophies and best practices- Ability to analyze, design, and integrate systems architectures- Understanding of cyber security products and concepts- Extensive troubleshooting/debug experience- Comfortable in working night shiftResponsibilities:- Respond timely and appropriately to all support requests- Troubleshoot hardware and software issues remotely and via phone- Satisfy customer needs by making appropriate recommendations and briefings using appropriate field automation systems, procedures, and protocols- Maintain working relationships with clients- Check and maintain internal system tools- Contribute, update, and maintain internal technical documentation- Configure, monitor, and optimize Azure Services to achieve high availability, scalability, and cost-efficiency- Review proposed architectures, providing feedback or identifying constraints- Provide delivery of cloud architecture solutions, configuration, and support- Review and create policies for cloud environments for security, cost, a

Ensure all tickets meet the targets for resolution, escalation, documentation & completion Good experience in Active Directory with Windows Server and Operating System. Able to solve user problems and document the solutions. Desktop Support-Installation, Configuration, troubleshooting, It helpdesk, remote support etc. Advance troubleshooting skills and resolution Ticket management with escalation and service level reporting. Root Cause Analysis. LAN, WAN, WIFI, Firewall configuration and troubleshooting (FortiGate Firewall) VM Ware Installation and Management Cloud server management (oracle, NxtGen, G-suite and O365 admin Portal) Backup management NAS management AV Server management IT procurement, internet, MPLS Open-source OS Ticket management System management Centralized hosting management Backup management cloud and local Inventory Management

Job Description: -To provide technical support and assistance to customers remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest.To ensure user queries or issues are captured, validated, and triaged for further processing. To ensure various types of information or updates are communicated to users through appropriate channels.Job Details or accountabilities: -- Serve as the first point of contact for customers seeking technical assistance through variouschannels like phone, chat and email.- Experience in Core IT Support, Addressing Clients Worldwide- Experience troubleshooting and configuring desktop hardware and associated peripherals.- Experience In Multi-Factor Authentication and RSA SecurID- Experience In Virtual Desktop Instances (Oracle / Citrix)- Ability to work in a team environment and communicate effectively through chat systems (e.g.Microsoft teams, Skype)- Experience in ServiceDesk Ticketing Tool ServiceNow.- Working knowledge of computer operating systems (Windows), hardware diagnosis/set up, and software installation/troubleshooting.- Experience working in a fast-paced environment.- Strong customer service experience.- Excellent communication skills.- Ability to multitask well.- Real time Ticket creation and documentation.- Ability to perform tasks within SLAs.- Perform remote troubleshooting through diagnostic techniques and pertinent questions.- Determine the best solution based on the SOPs / KBs related to the issue and the relevantdetails provided by customers.- Walk the customer through the problem-solving process.- Escalate unresolved issues to the next level of support personnel.- Provide accurate information on IT products or services.- Record events and problems and their resolution in logs.- Follow-up and update

Responsibilities Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues. Support end-user devices/peripherals, including but not limited to computer hardware, operating systems, communications, software applications, data processing and security. Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team. First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software (typically Windows, Mac OS, Apple, Google for Work, Android Phone Support, MDM, AirWatch etc.) Exposure to retail industry devices such as Point-of-Sale devices, Zebra devices, switches, routers, printers, other store equipment devices is preferred. Perform post-resolution follow-ups to help requests or incidents. Research issues and resolves technical problems. Creating/updating knowledge articles and support processes functions Qualifications Experience Min. 6 Month to 1 Year (Mandatory) and 1 to 2 Years (Preferred) Written and verbal communication skills. Exceptional ability to multitask. Exceptional ability to adapt and learn new platforms and skills on the fly. Exceptional sense of urgency Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Ability to work under pressure involves dealing with constraints which are often outside of your control - these might be resource or time constraints, the difficulty of the task or having insufficient knowledge required to complete the task, or unforeseen changes or problems. Good to have - Experience using and proficient in Apple hardware, Mac OS, Google (G-Suite),