Role:CAM/Sr.CAMAs a Customer Acquisition Manager (CAM/Senior CAM), you will be responsible for acquiring new clients for Loan Against Property (LAP), driving sales and generating business for the organization. This is a field-based, target-driven sales role requiring strong market networking and product knowledge. The acquisition would be through Direct Channels like Events, Exhibitions, Road Shows, Database & Micro marketing Activities.Responsibilities: Sourcing & Lead GenerationIdentify and acquire new MSME customers through Direct Acquisition using field visits, telecallingreferences, micro-marketing activity and market research.Build a strong local market presence to generate a steady pipeline of secured LAP business leads and disbursement.Build a profitable customer pool of 25 MSME customers as a Key Account Manager (KAM) and manage the entire customer life cycle for any service queries, renewals, top ups, SOA etc. File Login & Application ProcessingCollect accurate customer documentation and ensure timely login of loan applications.Guide customers through eligibility and documentation, ensuring compliance with internal policies. Cross-functional CollaborationCoordinate with Credit, Risk, Operations, and Legal, Technical teams for smooth file processing and issue resolution.Act as the single point of contact for internal follow-ups and ensure end-to-end loan application execution. Disbursement & post-sales follow-UpTrack loan application status and facilitate timely disbursement by resolving process delays.Explain disbursement terms and support clients with post-loan queries and servicing needs. Relationship Building & Client RetentionBuild strong client relationships to drive repeat business, referrals, and long-term loyalty.Maintain regular client engagement to understand evolving needs and offer tailored financial solutions Proactive On-Ground OutreachConduct regular face-to-face visits to rural & semi-urban marketsidentify new loan leads (home/SME/microfinance), explain our products clearly, and assist customers through application and documentation processes, ensuring compliance with RBI & internal KYC standardsLead in-person recovery efforts by visiting delinquent borrowers' residences or businesses to collect overdue payments, assess individual financial situations, and develop tailored repayment arrangements compliant with RBI guidelines.. Early bucket-PDM and collection managementDrive portfolio quality through Pre Delinquency and Collection Management drivers like presentation date, EMI amount, SMS/ telecalling/ Notification and help to collect overdue amount along with penal charges/ late payment interest through direct customer engagement, regular field collection efforts and visits.Qualification&Experience:Educational BackgroundGraduate/ Postgraduate in Commerce, Science, or any related field (mandatory).Experience Requirements1 to 5 years of experience in a Bank, NBFC, or Insurance company, preferably in a direct acquisition modelPrior experience in selling HL, LAP is Preferable.