Wishluv Buildcon Pvt Ltd

Boring Road, Patna

Roles and Responsibilities of the candidate include: Conducting market research to identify selling possibilities and evaluating the client's needs to help them buy or sell properties. Cold calls, emails, and messages to the customer to generate leads and arrange site visits. Negotiate and close deals at best market value and assist clients in completing their purchase, including documentation. Regularly conduct market research to identify new projects and properties. Keep track of all active leads and update them on a daily basis. Should maintain high service quality and professionalism in all customer communications. Excellent at closing deals and retaining clients. Meetings with potential clients.

Roles and Responsibility Answering inbound/outbound customer calls, as per requirement Handling customer inquiries, clarifying information to achieve customer satisfaction Communication with customers over phone and mail Responsible for all clients' documentation, like welcoming the client through calls and email and helping them to get on-board by providing all the basic information to them regarding the stamp duty registration process. Sending allotment letters, payment Receipts, buyer agreement, issuing demand notes/ reminders, cancellation letters, stamp duty letters, bank NOC etc, to existing client Accepting application forms for new bookings and ensuring that the booking form is logged in and the welcome email is sent to the client Constantly talking to defaulters and understanding the problems and putting forward the case to the management if required. Providing timely updates to the clients regarding the project status. Handling customer queries of walk-in customers over the phone and via emails at various stages of projects. Build and maintain relationships with key customers. Quickly and efficiently resolve customer complaints by providing an appropriate solution.