Vimek Bioconcept Pvt. Ltd.

Kandivali West, Mumbai

Handle Customer Enquiresprepare & Issue Quotation as per Requireco-ordinate with Department & Follow-up for Payment maintain Record, Support Sales Team

We are seeking an experienced Customer Care Executive with a background in the (In Vitro Diagnostics (IVD)) sector. The ideal candidate will be responsible for managing customer interactions, preparing quotations, processing purchase orders, and ensuring smooth coordination with the customer. This position plays a key role in supporting our sales and service operations while delivering a high level of customer satisfaction.Key Responsibilities:- Handle customer inquiries and provide prompt, accurate information regarding products and services. Prepare and issue quotations based on customer requirements in alignment with company pricing policies. Process and track customer purchase orders (POs) efficiently. Coordinate with the Customer department for invoicing, payment follow-up, and related documentation. Maintain accurate records of customer communications, quotations, POs, and transactions. Support the sales team in post-order activities and customer communication. Assist in resolving customer complaints or concerns in a professional and timely manner. Collaborate with cross-functional teams (sales, service, logistics, and accounts) to ensure seamless order execution.

Hiring for 1 HR Admin Job in Mumbai, with minimum 3 Years Experience,Required Educational Qualification is : B.A, B.B.A, B.Com, B.Sc, M.B.A/PGDM with Good knowledge in Employee Engagement, Communication Skills, Interview Coordination, Interviewing Candidates, Attendance Management, HR Policies, Records Management, Statutory Compliance, Manpower Handling, Payroll Processing, Employee Relations, Internet, Strategic Communication etc.

Job SummaryThe HR Administrator supports the HR department in ensuring smooth and efficient business operations. This role is responsible for performing a variety of HR and administrative duties including maintaining employee records, assisting in recruitment processes, coordinating HR projects, and ensuring compliance with HR policies and labor laws.Key ResponsibilitiesMaintain and update employee records (digital and physical)Assist with recruitment processes: posting job ads, scheduling interviews, coordinating with candidatesPrepare HR documents such as employment contracts, onboarding materials, and company policiesSupport onboarding and offboarding processes for new and exiting employeesAssist in payroll preparation by providing relevant data (e.g., absences, bonuses, leaves)Address employee queries about HR-related issues such as benefits, leaves, and company policiesCoordinate training sessions, HR events, and team-building activitiesEnsure the HR database is up to date, accurate, and complies with relevant legislationSupport compliance with labor laws and internal policiesAssist with performance management proceduresMaintain confidentiality of employee data and sensitive HR mattersRequirements and SkillsBachelor's degree in Human Resources, Business Administration, or related fieldProven experience as an HR Administrator or relevant human resources/administrative positionUnderstanding of HR functions and best practicesKnowledge of labor laws and HR policiesProficient in MS Office (Word, Excel, PowerPoint); experience with HRIS systems is a plusExcellent organizational and time-management skillsStrong communication and interpersonal abilitiesHigh level of discretion and confidentialityDetail-oriented and proactive