Vijay Systems Engineers Pvt Ltd

Andheri West, Mumbai

Technical Support: Preparing business plans for promoting Fire & Gas/Signalling Units and other products handled related to Oil & Gas & Power Industries. Provide in-depth technical knowledge and support during the sales process, including product demonstrations, presentations, and responding to technical inquiries. Customer Engagement: Identifying and developing new customers /applications.Collaborate with the sales team to identify customer needs, deliver tailored solutions, and build strong relationships with clients. Solution Development: Generating new inquiries by frequent customer visits & product influence. Work with clients to understand their requirements and propose customized solutions that align with their business objectives. Product Training: Conduct training sessions for clients and internal staff on product features, benefits, and applications. Market Research: Stay updated on industry trends, competitive products, and customer feedback to inform product development and sales strategies. Sales Collaboration: Assist the sales team in preparing proposals, quotations, and technical documentation to support the sales process.

Contract Management: Assist in drafting, reviewing, and managing commercial contracts and agreements. Ensure contracts comply with legal requirements and company policies. Maintain accurate records of contract timelines and milestones.Payments Follow-up & Receivables Management: Track outstanding payments and follow up with clients. Assist in preparing and submitting invoices with supporting documents. Coordinate with internal teams to resolve payment discrepancies. Update payment status reports and aging analysis.Government Liaison & Documentation Support: Liaise with government finance departments for payment processing. Prepare financial documents, including tax invoices and performance guarantees. Ensure timely submission of paperwork as per contract terms. Work with State Treasury Portals, Public Sector Bank Payment Mechanisms, and Letters of Credit (LCs).Customer Relationship Management: Communicate with clients to understand their needs and provide relevant support. Ensure timely resolution of customer queries in collaboration with internal teams.Financial and Administrative Support: Assist in preparing reports and financial reconciliation. Support invoicing, payments, and bank guarantee preparation. Submit documents and handle reconciliation activities. Travel to client locations within and outside Maharashtra as required.Compliance & Risk Management: Ensure adherence to commercial policies, procedures, and relevant regulations. Identify potential risks in contracts and proposals and work with senior management to mitigate them. Adhere to public sector financial regulations, GFR (General Financial Rules), GST, and TDS.Coordination & Reporting: Maintain a database of government payment portals (GeM, Ariba, CPPP) and track payments. Generate reports on outstanding payments and escalate overdue cases. Support senior team members in handling payment escalations.