technical support: preparing business plans for promoting fire & gas/signalling units and other products handled related to oil & gas & power industries. provide in-depth technical knowledge and support during the sales process, including product demonstrations, presentations, and responding to technical inquiries.
customer engagement: identifying and developing new customers /applications.
collaborate with the sales team to identify customer needs, deliver tailored solutions, and build strong relationships with clients.
solution development: generating new inquiries by frequent customer visits & product influence. work with clients to understand their requirements and propose customized solutions that align with their business objectives.
product training: conduct training sessions for clients and internal staff on product features, benefits, and applications.
market research: stay updated on industry trends, competitive products, and customer feedback to inform product development and sales strategies.
sales collaboration: assist the sales team in preparing proposals, quotations, and technical documentation to support the sales process.