Veda Networks

Narasimhanaickenpalayam Coimbatore

We are looking to hire a Fresher / Experienced, customer-oriented Process executive to utilize inbound and outbound telephone calls to achieve sales targets. The Process Executives responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints. Only Female Candidates Required. Location: Coimbatore. Salary: Not a Constraint for the right candidate.Roles & Responsibilitiesa) Calling existing and potential customers to persuade them to purchase company products and services.b) Accurately recording details of customers purchase orders.c) Processing all customer purchases accordingly.d) Generating promising leads for the outside sales team to pursue.e) Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.f) Developing and sustaining solid relationships with customers to encourage repeat business.g) Using sales scripts proffered by the company to drive sales and respond to customer rejections.h) Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.i) Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.Key Skills:1. Proven experience working as a telesales executive.2. Proficiency in all Microsoft Office applications.3. The ability to follow scripts.4. Strong negotiation and consultative sales skills.5. Excellent organizational and problem-solving skills.6. Effective communication skills.

Hiring Freshers for the position Accounts Executive [Only Female Candidates]. Location: Coimbatore. Salary: Rs. 10,000 /-. Qualification: Should be from Accounts / Commerce Background. Key Skills: should have sound knowledge in Tally, Voucher Entries, Etc.,

Corporate Sales ExecutiveTo support the Sales manager with the generation of sales enquiries by developing and maintaining relationships with previous and prospective corporate guests and agents. proactively promoting corporate events venue, undertaking outbound calls, providing information/guidance, identifying needs and recommending solutions. a) To understand industry trends, market activities and competitors in order to support the Sales Manager in developing new ideas for the enhancement of the corporate sales product area which best satisfy the changing needs and wants of our Subscriber.b) Appoints the meeting with the clients, give them a presentation regarding the company and company productsc) should have fluent communication skill.d) Building an expertise with a range of technology products to handle prospective corporate clientse) To ensure proactive product demos to clients on IT accessories and converted to salesf) Calling prospects and setting appointments for visits. g) Continuously generating prospect customers and referrals from every visit.h) Achieving the given Annual / Half Yearly / Quarterly / Monthly targets.i) Effective time management of reporting and office work activities. j) Operating with the highest standards of personal integrity at all times.Skill Set:1. Bachelors degree with 2 To 5 years of Sales experience.2. Advanced Computer Skills.3. Strong communication skills and ability to multi-task.4. Ability to work seamlessly in a team-based environment.5. Telecom background or strong knowledge of the Telecom / Internet Industry is an advantage.

Technical Service Engineer Only male CandidatesEstablish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned. Location: Coimbatore. Salary: Not a Constraint for The right CandidateNote: Valid Driving License, Two Wheeler & Android Mobile Mandatory.Roles and Responsibilities1. Complete Field Work. (Broadband Installation & Fault Repair process). Candidate would be travelling to customers place to rectify the faults & Installation in Network. 2. (From Customer switch box to end connection of customers place) Most Expected issues in network would be: 3. Service issue due to Fiber Cut /Copper Cut / Improper Router Configuration 4. Crimping Issues 5. He should meet the daily targets given by the team leader. 6. Fiber splicing is involved7. Take proactive actions to reduce customer complaints and should ensure this by rectifying the Fiber connectivity, reduce fault/cut proneness and by ensuring quality of execution.8. Assume overall responsibility for ensuring 99.99% Customer Uptime9. Ensure that the switches in the network are maintained as per norms10. Ensure support for timely connectivity for all the cross functional teams11. Maintain the network database and submit the required report to the reporting manager on regular intervals12. Attend customer complaints on field and give quality resolution within the TAT13. Provide timely resolution of technical complaints through analysis/ trouble shooting14. Analyse repeat complaints and ensure implementation of corrective measures through escalations if required15. 100% compliance on safety and cardinal rules16. Responsible for process adherence17. Provide structured feedback to management to provide permanent solutions to improve service levelKey Skills:a) Should have min 0 - 2 years relevant experience in Field Network Engineer role (Broadband)b) Experience in Fiber Splicing & Crimping