Tovite Technology

Anna Salai, Chennai

Job Openings for 10 Telecaller Jobs for Freshers in Nandanam, Chennai, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Professional Degree, B.Com with Good knowledge in communication,Voice Process,Domestic BPO,Microsoft Excel,Negotiation Skills,Convincing Power,Cold Calling etc.

Here's a job description for a Telecaller position at Tovite Technologies:---Job Title:Telecaller Company:Tovite Technologies Location: New 476, Temple Tower, Shop no 5, Door no (old)35/5, Anna Salai, Nandana Job Type: Full-timeAbout Tovite Technologies:Tovite Technologies is a leading IT solutions company committed to providing innovative software, cutting-edge technology solutions, and exceptional customer service. We are looking to expand our team with a dynamic and enthusiastic Telecaller who can help build lasting relationships with our clients and support our business development goals.**Job Responsibilities:** - Make outbound calls to potential and existing customers, introducing our products and services.- Engage with customers to understand their needs, answer queries, and provide relevant information.- Promote and cross-sell various services offered by Tovite Technologies.- Maintain accurate records of customer interactions and transactions in the CRM system.- Follow up on leads and prospects to convert them into potential clients.- Handle customer objections professionally and provide solutions to overcome concerns.- Collaborate with the sales and marketing teams to achieve monthly and quarterly targets.- Provide exceptional customer service and maintain a positive relationship with clients.Requirements: - Excellent verbal communication skills with a clear, polite, and professional phone manner.- Previous experience in telecalling or customer service is a plus.- Basic knowledge of computer applications and CRM software.- Strong persuasive and negotiation skills.- Ability to work in a fast-paced environment and meet deadlines.- Positive attitude and a proactive approach to customer interaction.- High school diploma or equivalent; a degree is a plus.Why Join Us?- Competitive salary and incentives based on performance. - Opportunity to grow within a dynamic and innovative company. - A collaborative and supportive work

Job Title:Team Leader Telecaller Company: Tovite Technologies Location: New 476, Temple Tower, Shop no 5, Door no (old)35/5, Anna Salai, Nandanam, Chennai, Tamil Nadu 600035Job Type:Full-timeAbout Tovite Technologies:Tovite Technologies is a leading provider of IT solutions, offering innovative technology products and excellent customer service. As we continue to grow, we are looking for a skilled and motivated **Team Leader Telecaller** to manage and lead our telecalling team. This role requires a strong leader who is focused on team development, achieving sales targets, and delivering exceptional customer service.Job Responsibilities: - Lead, supervise, and motivate a team of telecallers to achieve sales and performance targets. - Develop and implement effective strategies to enhance the performance and productivity of the team. - Monitor daily performance and provide coaching, feedback, and training to improve skills and efficiency. - Handle escalated customer queries and ensure that all customer concerns are addressed promptly. - Manage the teams call schedules and ensure optimal coverage throughout business hours. - Collaborate with management and sales teams to set achievable goals and align the teams performance with company objectives. - Analyze team performance metrics and generate reports to track progress and identify areas for improvement. - Maintain accurate records of calls, follow-ups, and client interactions. - Ensure compliance with company policies, procedures, and ethical standards. - Provide motivation and recognize achievements to maintain high morale and a positive team environment. Requirements:- Proven experience as a telecaller or in a customer service role, with at least 1-2 years in a leadership or supervisory position. - Strong leadership skills with the ability to inspire and manage a team effectively. - Excellent communicati