Thick Shake Factory

Hyderabad, Telangana

Manage all F&B and day-to-day operational aspects of the stores within the assigned area following budgeted guidelines and to the highest standards Responsible for managing the performance of all the Store Managers/Store In-Charges of all the stores in the assigned area Collaborate with department heads to create strategic plans aligned with Company objectives Ensure that sites in your jurisdiction are compliant with Company guidelines and protocols Establish training programs for staff members to improve sales outcomes Monitor and control inventory at each location Coordinate transportation and distribution of stocks Review historical operations data and reports to identify areas for improvement and innovation Plan and conduct outlet visits to ensure execution of quality service and cleanliness in all the outlets, monitoring of food product quality, ensure following of Company Standard Operating Procedures (SOPs) Ensure all the food safety procedure executed according to Company policy, actions on health and sanitation regulations are taken at periodic intervals Establish and monitor procedures for the control of cash, property product and equipment. Conduct audits at regular intervals to ensure the compliance with labour and safety regulations, fulfilment of maintenance regulations, following of Company specific standards and procedures Create and maintain all sales forecast reports and team members schedules. Create action plan for food cost and labour controls. Lead F&B team by attracting, recruiting, training and appraising talented personnel

Manage day-to-day operations of the Shakes Hire and onboard new staff Train employees on shakes preparation and proper use of equipment Coordinate with vendors and order supplies, as needed (like takeaway glasses, ice-cream, milk and other ingredients) Maintain updated records of daily, weekly and monthly revenues and expenses Add new menu items based on seasonality and customers preferences Advise staff on the best ways to resolve issues with clients and deliver excellent customer service Ensure all working areas are clean and tidy Nurture friendly relationships with customers to increase loyalty and boost our reputation