Teta Workforce Management

Coimbatore, Tamil Nadu

The BPO Executive is responsible for handling customer inquiries, resolving issues, processing information, and ensuring customer satisfaction through phone calls, emails, or chat support. The role requires strong communication skills, problem-solving abilities, and a customer-focused approach.

A BPO Executive is responsible for managing various BPO operations, including sales and customer service. They need to have excellent communication skills to interact with customers and team members effectively. Key responsibilities of a BPO Executive include:1. Handling inbound and outbound sales calls, resolving customer queries, and providing support.2. Meeting sales targets and KPIs set by the management.3. Providing excellent customer service and ensuring customer satisfaction.4. Managing and updating customer databases.

Job Title: BPO Executive / Customer Support AssociateJob Summary:We are seeking enthusiastic and customer-focused individuals to join our BPO team. The role involves handling inbound and outbound calls, resolving customer queries, providing accurate information, and ensuring excellent customer service.Key Responsibilities:1. Handle inbound/outbound calls, chats, or emails from customers.2. Provide accurate information about products/services.3. Resolve customer queries, complaints, and issues promptly.4. Maintain records of customer interactions and transactions.5. Meet daily/weekly performance targets (calls handled, customer satisfaction, etc.).6. Escalate unresolved issues to higher departments when required.Required Skills:1. Good communication skills (English, or regional languages).2. Basic computer knowledge and typing speed.3. Ability to work in rotational shifts.4. Problem-solving and active listening skills.5. Patience and customer-centric attitude.Qualifications:Minimum: 10+2 / Any Graduate.Freshers and experienced candidates are welcome.Benefits:Attractive salary + performance incentives.Training and skill development programs.Career growth opportunities.Supportive and dynamic work environment.

Handel inbound or unbound calls,resolve customer queries,meet sales target,follow company processes and procedures

We are Hiring for BPO Tele Caller SALARY DETAILS:15,000 TO 18,000 per month + Incentives

We are Hiring for Data Entry level.Any Graduates can applySALARY DETAILS:15,000 TO 18,000 per month + Incentives

We are looking for energetic and self-motivated individuals to join our team as BPO Telecallers. The ideal candidate will be responsible for making outbound calls to customers and entering accurate data into our systems.Job Type: Full-time , PermanentExperience: 0 2 yearsSalary: 10k to 20k + Incentives (if applicable)

We are looking for enthusiastic professionals for Voice & Non Voice Process who possess medium & good communication skills. If you have excellent customer handling skills, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you.Qualification Required: Medium/ Good written & Verbal communication Interested to work in Voice & Non voice Process Basic computer knowledge Flexible to work in shift based Ready to work from OfficeRole: Voice & Non Voice - OtherIndustry Type: IT Services & ConsultingDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice & Non VoiceEducationUG: B.Com in Any Specialization, B.B.A/ B.M.S in Any Specialization, B.Sc in Any Specialization, B.A in Any Specialization* Interested Candidates are Welcome through WALK_INS* Candidates call OR share your resume through WhatsApp+91-946 378 0863