Suite 16 Studio Apartments

Gurgaon Sector 16

This is a full-time on-site role for an Operations Manager at Suite 16 Studio Apartments, located in Gurugram. Qualifications Bachelors degree in Business Management or a related field, and Minimum of 2 - 5 years of relevant experience in hospitality industry Experience in operations management, including overseeing staff, analyzing and improving processes, and managing budgets and resources Strong leadership, communication, and problem-solving skills Excellent organizational and time-management skills, with the ability to prioritize tasks and delegate responsibilities effectively Experience with customer service and conflict resolution Knowledge of regulations and compliance requirements related to the hospitality industry Proficiency in Microsoft Office and other relevant software systems Positive attitude, strong work ethic, and willingness to learn and adapt in a fast-paced environment Duties & Responsibilities: Evaluate and decide the need of personnel in the department. Participate in the selection of front office personnel. Train and update staff skills Schedule the staff duties. Supervise and help workloads during shifts. Evaluate the job performance of each front office employee Maintain working relationships and communicate with all departments Maintain master key control Check room status Resolve guest problems quickly, efficiently and courteously Update and monitor group information and requirements. Review credit limit report Enforce all cash-handling, other modes of payment and credit policies.Location:- Sector 52, Gurgaon, HaryanaJob Type:- Full TimeSalary:- 20,000 30,000 / Month

Suite 16 Studio ApartmentsGurgaon, HaryanaJob Description ( Both Male & Female can Apply ) Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to Guests complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Answer all incoming calls and redirect them or keep messages. Receive letters, packages etc. and distribute them. Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails. Stationary Management Monitor office supplies and place orders when necessary. Keep updated records and files Monitor office expenses and costs Take up other duties as assigned (travel arrangements ( Taxi, Air, Train ) , schedules etc.) Attendance ManagementRequirements and skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Must be well Groomed & Must keep a Smile on face Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS Understanding of how travel planning websites operate, like Booking and TripAdvisor Excellent communication and organizational skills Degree in hotel management is a plus Familiarity with office machines (e.g. fax, printer etc.) Knowledge of office management and basic bookkeeping Proficient in English (oral and written)Food Provided , Full Time.

Job Description: The Suite 16 Studio Apartments is seeking a young and dynamic male candidate to join our team as a Housekeeping Staff. As a key member of our hotel staff, you will play a crucial role in ensuring our guests have a comfortable and pleasant stay. Responsibilities: Perform thorough cleaning of guest rooms, common areas, and facilities, maintaining impeccable cleanliness standards. Use effective cleaning techniques, including dusting, vacuuming, mopping, and disinfecting surfaces, to create a welcoming environment for our guests. Make Proper Bedding and Collecting Dirty Linen and Replace with fresh ones. Handle & maintain files Opening and Closing of Office It is a Full Time Housekeeping job for candidates with Minimum 6 months of experience. Handle laundry operations efficiently, which includes washing, drying, folding, and ensuring the availability of fresh linen at all times. Collaborate with the housekeeping team to execute deep cleaning projects and assist with seasonal tasks as required. Adhere strictly to established housekeeping procedures and safety guidelines, contributing to a hygienic and hazard-free environment for guests and staff. Benefits :- Food Provided, AccommodationEmployment Type: Full-time Location - Sec 52, Gurgaon, HaryanaFAQs:Q: What are the requirements for this position?A: You should possess strong attention to detail, a positive attitude, and the ability to work effectively as part of a team. Q: What benefits do you offer to your employees? A: We value our employees and offer a competitive salary along with that Food & Accommodation.Q: What are the working hours for this position?A: The Housekeeping Staff position is full-time, from 9:00 AM 7:00 PMQ: How do I apply for this position?