Spandana Sphoorty Financial Ltd

Raipur, Chhattisgarh

* Reviewing resumes and applications* Conducting recruitment interviews and providing the necessary inputs during the hiring process* Working with recruitment agencies to source for candidates for specific job positions* Maintaining HR records, such as those related to compensation, health and medical insurance* Handling insurance-related issues* Managing workplace safety issues* Training new or existing employees* Firing staff* Communicating and explaining the organization's HR policies to the employees* Follow up of confirmation records statutory obligations - PF, ESIC, taxes, gratuity, LTA, bonus etc* Preparation of salary statement* Handling the full and final settlement of the employees* Administration of all contract labor* Conducting various welfare activities* Community initiatives programs - organizing and participation* Regular updating of communication channels* Preparing and submitting all relevant HR letters/documents/certificates as per the requirement of employees in consultation with the management* Ensuring statutory compliances for PF withdrawal, annual returns, factory license, shop and establishment license, labour law and record information on a timely basis* Liaising with all government agencies to ensure adherence to compliance* Preparing and processing timely distribution of salary, bonus, increment salary slip, leave encashment and full and final settlements* Recording, maintaining and monitoring attendance to ensure employee punctuality* Conducting employee orientation and facilitating newcomers joining formalities* Maintaining and regularly updating master database (personal file, personal database, etc.) of each employee* Resolving grievances or queries that any of the employees have* Escalating to the right level depending on the nature of the grievance or issue* Checking travel and tour expenses and contractor bills and record in relevant software for timely credit of the amount into employee's accounts

ResponsibilitiesEvaluate credit worthiness by processing loan applications and documentation within specified limitsInterview applicants to determine financial eligibility and feasibility of granting loansDetermine all applicable ratios and metrics and set up debt payment plansCommunicate with clients either to request or to provide informationJustify decisions (approvals/rejections) and report on themComplete loan contracts and counsel clients on policies and restrictionsUpdate job knowledge on types of loans and other financial servicesMaintain and update account recordsAssess customer needs, explore all options and introduce different types of loansDevelop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotasGo the extra mile to build trust relationships, customer loyalty and satisfaction throughout the underwriting processperate in compliance with laws and regulations and adhere to lending compliance guidelines