Radical Minds

Udyog Vihar Phase IV, Gurgaon

Customer service executiveSales profileTravel process

Greetings from Radical Minds...!Radical Minds Offers Great Opportunity to make a career. Designation:- Customer Care Executive/ Required Work Experience:*Any Graduate Candidate with min 6 months to 2 years of work exp. in Customer Service are eligible for this opening*Basic Technical knowledge is an added advantage.Requirements: Knowledge in Travel Customer care transactions/Ticketing Payment & Cancelation 1+ years of Travel experience. Must be detail oriented. As a customer experience executive, you will be responsible for Interact with customers to provide and process information in response to enquiries, issues, and requests and maintain a strict SLA for replies Deep dive into actual issues/concerns raised by users and liaise with internal teams to find a resolution Be able to work across multiple channels to communicate with customers and handle queries via chats. Must have:- Excellent Spoken & Written English.Skill set Required :- *Strong customer service skills.*Good communication skills (Written & spoken).*Knowledge of resolving queries by Remote support.*Good listening & probing skills.*Good convincing skills. Shifts:- For female- General Shifts 9:30am 6:30pmFor male- (24*7 Rotational)Compensation: Commensurate to skills & experience; comparable to the best in the industry.? Salary upto -19000 CTC? Inhand- 18191 InrInterested candidate can direct visit at below add or can share their resume on this no 9982025976 Priya John (Whatsapp)*Please carry all your Original documents at the time of Interview (Education/Experience/ID Proofs) for Verification. Timings: Walk in from 10:00 AM to 5.00 PM Venue:- Radical Minds Technologies Pvt LtdPlot-368,Phase-2 ,Sec-20 Udyog Vihar Near SBI Bank GurgaonContact :- Priya John Mention Priya John as a source/reference at the top of your CV.

Greetings from Radical Minds...!Radical Minds Offers Great Opportunity to make a career. Designation:- Customer Care Executive/ Required Work Experience:*Any Graduate Candidate with min 6 months to 2 years of work exp. in Customer Service are eligible for this opening*Basic Technical knowledge is an added advantage.Requirements: Knowledge in Travel Customer care transactions/Ticketing Payment & Cancelation 1+ years of Travel experience. Must be detail oriented. As a customer experience executive, you will be responsible for Interact with customers to provide and process information in response to enquiries, issues, and requests and maintain a strict SLA for replies Deep dive into actual issues/concerns raised by users and liaise with internal teams to find a resolution Be able to work across multiple channels to communicate with customers and handle queries via chats. Must have:- Excellent Spoken & Written English.Skill set Required :- *Strong customer service skills.*Good communication skills (Written & spoken).*Knowledge of resolving queries by Remote support.*Good listening & probing skills.*Good convincing skills. Shifts:- For female- General Shifts 9:30am 6:30pmFor male- (24*7 Rotational)Compensation: Commensurate to skills & experience; comparable to the best in the industry.? Salary upto -19000 CTC? Inhand- 18191 InrInterested candidate can direct visit at below add or can share their resume on this no Priya John (Whatsapp)*Please carry all your Original documents at the time of Interview (Education/Experience/ID Proofs) for Verification. Timings: Walk in from 10:00 AM to 5.00 PM Venue:- Radical Minds Technologies Pvt LtdPlot-368,Phase-2 ,Sec-20 Udyog Vihar Near SBI Bank GurgaonContact :- Priya John Mention Priya John as a source/reference at the top of your CV.

Customer Service inbound process, Rotational shifts and rotational week off , Day shifts for Female candidates