Customer Service Voice Process

Radical Minds Technologies Pvt Ltd

Greetings from Radical Minds...!

Radical Minds Offers Great Opportunity to make a career.

Designation:- Customer Care Executive/

Required Work Experience:

*Any Graduate Candidate with min 6 months to 2 years of work exp. in Customer Service are eligible for this opening

*Basic Technical knowledge is an added advantage.

Requirements:

Knowledge in Travel Customer care transactions/Ticketing Payment & Cancelation

1+ years of Travel experience. Must be detail oriented.

As a customer experience executive, you will be responsible for

Interact with customers to provide and process information in response to enquiries, issues, and requests and maintain a strict SLA for replies

Deep dive into actual issues/concerns raised by users and liaise with internal teams to find a resolution

Be able to work across multiple channels to communicate with customers and handle queries via chats.



Must have:- Excellent Spoken & Written English.

Skill set Required :-

*Strong customer service skills.

*Good communication skills (Written & spoken).

*Knowledge of resolving queries by Remote support.

*Good listening & probing skills.

*Good convincing skills. Shifts:- For female- General Shifts 9:30am 6:30pm

For male- (24*7 Rotational)

Compensation: Commensurate to skills & experience; comparable to the best in the industry.

? Salary upto - CTC

? Inhand- Inr

Interested candidate can direct visit at below add or can share their resume on this no Priya John (Whatsapp)

*Please carry all your Original documents at the time of Interview (Education/Experience/ID Proofs) for Verification.

Timings: Walk in from 10:00 AM to PM

Venue:-

Radical Minds Technologies Pvt Ltd

Plot-368,Phase-2 ,Sec-20 Udyog Vihar

Near SBI Bank Gurgaon

Contact :- Priya John

Mention Priya John as a source/reference at the top of your CV.

Experience : 0 - 3 Years

No. of Openings : 50

Education : Higher Secondary, Any Bachelor Degree

Role : Customer Care Consultant

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India