Customer Care Associate

Radical Minds Technologies Pvt Ltd

greetings from radical minds...!

radical minds offers great opportunity to make a career.

designation:- customer care executive/

required work experience:

*any graduate candidate with min 6 months to 2 years of work exp. in customer service are eligible for this opening

*basic technical knowledge is an added advantage.

requirements:

• knowledge in travel customer care transactions/ticketing payment & cancelation

• 1+ years of travel experience. must be detail oriented.

as a customer experience executive, you will be responsible for

• interact with customers to provide and process information in response to enquiries, issues, and requests and maintain a strict sla for replies

• deep dive into actual issues/concerns raised by users and liaise with internal teams to find a resolution

• be able to work across multiple channels to communicate with customers and handle queries via chats.

•

must have:- excellent spoken & written english.

skill set required :-

*strong customer service skills.

*good communication skills (written & spoken).

*knowledge of resolving queries by remote support.

*good listening & probing skills.

*good convincing skills. shifts:- for female- general shifts 9:30am 6:30pm

for male- (24*7 rotational)

compensation: commensurate to skills & experience; comparable to the best in the industry.

? salary upto - ctc

? inhand- inr

interested candidate can direct visit at below add or can share their resume on this no priya john (what’sapp)

*please carry all your original documents at the time of interview (education/experience/id proofs) for verification.

timings: walk in from 10:00 am to pm

venue:-

radical minds technologies pvt ltd

plot-368,phase-2 ,sec-20 udyog vihar

near sbi bank gurgaon

contact :- priya john

mention priya john as a source/reference at the top of your cv.

• Experience

  0 - 3 Years

• No. of Openings

  50

• Education

  Any Bachelor Degree

• Role

  Customer Care Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office