Customer Care Associate

Greetings from Radical Minds...!

Radical Minds Offers Great Opportunity to make a career.

Designation:- Customer Care Executive/

Required Work Experience:

Any Graduate Candidate with min 6 months to 2 years of work exp. in Customer Service are eligible for this opening

Basic Technical knowledge is an added advantage.

Requirements:

• Knowledge in Travel Customer care transactions/Ticketing Payment & Cancelation

• 1+ years of Travel experience. Must be detail oriented.

As a customer experience executive, you will be responsible for

• Interact with customers to provide and process information in response to enquiries, issues, and requests and maintain a strict SLA for replies

• Deep dive into actual issues/concerns raised by users and liaise with internal teams to find a resolution

• Be able to work across multiple channels to communicate with customers and handle queries via chats.

•

Must have:- Excellent Spoken & Written English.

Skill set Required :-

Strong customer service skills.

Good communication skills (Written & spoken).

Knowledge of resolving queries by Remote support.

Good listening & probing skills.

Good convincing skills. Shifts:- For female- General Shifts 9:30am 6:30pm

For male- (247 Rotational)

Compensation: Commensurate to skills & experience; comparable to the best in the industry.

? Salary upto - CTC

? Inhand- Inr

Interested candidate can direct visit at below add or can share their resume on this no Priya John (What’sapp)

Please carry all your Original documents at the time of Interview (Education/Experience/ID Proofs) for Verification.

Timings: Walk in from 10:00 AM to PM

Venue:-

Radical Minds Technologies Pvt Ltd

Plot-368,Phase-2 ,Sec-20 Udyog Vihar

Near SBI Bank Gurgaon

Contact :- Priya John

Mention Priya John as a source/reference at the top of your CV.

• Experience

  0 - 3 Years

• No. of Openings

  50

• Education

  Graduate

• Role

  Customer Care Associate

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office