Picktime India Private Limited

Madhapur, Hyderabad

Key Responsibilities :Own and execute user acquisition strategies across organic and paid channelsLead end-to-end SEO initiatives, including keyword research, on-page/off-page optimization, content updates with strong CTAs, and link-building.Plan, launch, monitor, and optimize paid marketing and paid search campaigns with ROI accountabilityAnalyze and improve conversion funnels, landing pages, and user journeys to drive growth.Track, analyze, and report marketing performance metrics and translate insights into quick actions.Collaborate with product, design, and content teams for executionResearch competitors, growth hacks, and emerging advertising trends to stay ahead.Requirements/ Skills :Bachelors degree in Marketing or a relevant diploma.3 or more years of hands-on experience in digital marketing, SEO, or performance marketing.Strong understanding of SEO best practices, ranking factors, and basic technical SEO.Practical experience with paid ads, performance marketing, and email campaigns.Strong analytical mindset with experience using Google Analytics and tracking tools.Ability to work independently, experiment, and take full ownership of outcomes.Comfortable working in a fast-paced startup environment with limited structure.

Content WriterWe are looking for a Content Writer Intern to join us and enrich our websites with new blog posts, guides, and marketing copy.ResponsibilitiesResearch industry-related topics (combining online sources, interviews, and studies)Write blogs, website content & marketing copiesAssist with SEO-friendly content & keyword researchProofread, edit, and publish content via CMSCollaborate with marketing & design teamsCreate content for blogs, social media & campaignsCollaborating with campaign managers, creative team, and designers.Writing a wide variety of topics for multiple platforms (website, blogs, articles, social updates, banners, case studies, guides, white papers, etc.)Who Can Apply:Freshers or candidates with 01 year experienceStrong English writing & research skillsBasic understanding of SEOWilling to work from office.Creatively bring new and fresh ideas through their content.Should be able to proofread and edit their work to ensure accuracy and quality.Perks:Internship certificateFull-time opportunityHealth insurancePaid leaveReal SaaS & marketing exposureJob Type : Internship (Full time conversion based on Internship performance)Fresh graduates & aspiring writers are encouraged to apply.

Picktime is a free online scheduling software that allows businesses and individuals to schedule appointments, meetings, and events quickly and easily. It offers a range of features such as automated reminders, calendar integration, customizable booking forms, and appointment confirmations.Picktime can be used by a variety of professionals, such as doctors, lawyers, therapists, and tutors, as well as businesses such as salons, gyms, and spas. It aims to simplify the scheduling process and streamline communication between service providers and their clients.ResponsibilitiesYou will use email and chat applications to give clients quick answers to their queries.Identify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Collaborate with other team members and departments to ensure customer satisfactionAsk customers targeted questions to understand the root of the problem quicklyAddress and resolve customer complaints or concerns in a professional and timely mannerUpdate our internal databases with information about technical issues and useful discussions with customersStay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.Monitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team membersInform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolvedGather customer feedback and share it with our Product, Sales, and Marketing teamsPrioritize and manage several open issues at one timeMaintain jovial relationships with clientsRequirements0 - 1 year of chat or customer support, escalation experience in a B2B, B2C processExcellent verbal and written communication skills in English.Troubleshooting basic technical issues and suggesting possible solutions, or providing support in resolving them.Ability to multitask and prioritize tasks effectively in a fast-paced environmentPatience when handling tough casesDemonstrate empathy and understanding while addressing customer needs and concerns.Stay updated with the latest product/service offerings and changes to effectively address customer inquiries.Ensuring customer satisfactionBe a fast learner, understand our product in and outFlexible to work in rotational shifts and weekendsOpen to taking additional responsibilities