Medifit Consultants Pvt Ltd

Hyderabad, Telangana

1. Marketing and Events Conceptualize, coordinate, organise, and execute industry & internal eventsEstablish strong connections with business area points of contact to gain knowledge on the latest programs, technologies, and happeningsCoordinate with multiple stakeholders and maintain an excellent relationship, with those who will be responsible for event management e.g.,agency, vendorBe creative in identifying areas that can be leveraged for communication, collaboration, and exposure (both internal and external)Prepare and lead communication on critical topics (potential impact on public opinion) 2. Content ManagementStrong verbal & writing skills especially in copywriting, branding & advertisingDevelop content for blogs, intranet, and websiteCreate process manuals 3. Brand CommunicationsEnsure brand guidelines are followed thoroughly and impart the knowledge with other points of contact from different departments Review branding material from different teams for alignment to brand guideYou will need to have a thorough understanding of brand guidelinesCollaborate closely with all departments to gather feedback, understand user experience, and address communication-related topicsWork with the central marketing teams to develop effective product messaging, branding & collateralMaintain and update web pages in a timely manner

Complete basic health and medical screeningsLead inductions and how-to sessions for new membersImplement Initial Exercise ProgrammingProvide basic fitness testingIdentify the users' fitness level and health.Oversee completion of exercise routines.Monitoring BMI on a regular basisTrack users' physical progress.Modify exercise plans based on needs, potential injuries or health issues.Conduct individual and group fitness training sessions.Creating a programme for usersInteract with members Walking the floorTailor advanced exercise programmes for users individual and specific needsOffer lifestyle adviceStay up to date with the latest techniques and best practiceAnalyse and develop servicesDemonstrate the correct way to use exercise equipmentMonitor the misuse of equipmentEnsure the gym is clean and free of health and safety hazardsDeliver exercise classes and workshops.Develop personal exercise.Provide users with safe, reasonable exercises that they can perform in the gym as well as at homeGive users ample notice if you need to change appointment times and respond quickly to clients who must change their schedules.Promote classes, services and promotions.Offer technique advice and exercise alternatives.Assisting in maintaining and improving the goals of the organisation.Teach Classes (Qualification Dependent).Carry out basic equipment maintenance.Actively implement and actively involve the events and any new programs.

Complete basic health and medical screeningsLead inductions and how-to sessions for new membersImplement Initial Exercise ProgrammingProvide basic fitness testingIdentify the users' fitness level and health.Oversee completion of exercise routines.Monitoring BMI on a regular basisTrack users' physical progress.Modify exercise plans based on needs, potential injuries or health issues.Conduct individual and group fitness training sessions.Creating a programme for usersInteract with members Walking the floorTailor advanced exercise programmes for users individual and specific needsOffer lifestyle adviceStay up to date with the latest techniques and best practiceAnalyse and develop servicesDemonstrate the correct way to use exercise equipmentMonitor the misuse of equipmentEnsure the gym is clean and free of health and safety hazardsDeliver exercise classes and workshops.Develop personal exercise.Provide users with safe, reasonable exercises that they can perform in the gym as well as at homeGive users ample notice if you need to change appointment times and respond quickly to clients who must change their schedules.Promote classes, services and promotions.Offer technique advice and exercise alternatives.Assisting in maintaining and improving the goals of the organisation.Teach Classes (Qualification Dependent).Carry out basic equipment maintenance.Actively implement and actively involve the events and any new programs.

Complete basic health and medical screeningsLead inductions and how-to sessions for new membersImplement Initial Exercise ProgrammingProvide basic fitness testingIdentify the users' fitness level and health.Oversee completion of exercise routines.Monitoring BMI on a regular basisTrack users' physical progress.Modify exercise plans based on needs, potential injuries or health issues.Conduct individual and group fitness training sessions.Creating a programme for usersInteract with members Walking the floorTailor advanced exercise programmes for users individual and specific needsOffer lifestyle adviceStay up to date with the latest techniques and best practiceAnalyse and develop servicesDemonstrate the correct way to use exercise equipmentMonitor the misuse of equipmentEnsure the gym is clean and free of health and safety hazardsDeliver exercise classes and workshops.Develop personal exercise.Provide users with safe, reasonable exercises that they can perform in the gym as well as at homeGive users ample notice if you need to change appointment times and respond quickly to clients who must change their schedules.Promote classes, services and promotions.Offer technique advice and exercise alternatives.Assisting in maintaining and improving the goals of the organisation.Teach Classes (Qualification Dependent).Carry out basic equipment maintenance.Actively implement and actively involve the events and any new programs.

Complete basic health and medical screeningsLead inductions and how-to sessions for new membersImplement Initial Exercise ProgrammingProvide basic fitness testingIdentify the users' fitness level and health.Oversee completion of exercise routines.Monitoring BMI on a regular basisTrack users' physical progress.Modify exercise plans based on needs, potential injuries or health issues.Conduct individual and group fitness training sessions.Creating a programme for usersInteract with members Walking the floorTailor advanced exercise programmes for users individual and specific needsOffer lifestyle adviceStay up to date with the latest techniques and best practiceAnalyse and develop servicesDemonstrate the correct way to use exercise equipmentMonitor the misuse of equipmentEnsure the gym is clean and free of health and safety hazardsDeliver exercise classes and workshops.Develop personal exercise.Provide users with safe, reasonable exercises that they can perform in the gym as well as at homeGive users ample notice if you need to change appointment times and respond quickly to clients who must change their schedules.Promote classes, services and promotions.Offer technique advice and exercise alternatives.Assisting in maintaining and improving the goals of the organisation.Teach Classes (Qualification Dependent).Carry out basic equipment maintenance.Actively implement and actively involve the events and any new programs.

Experience managing Phone, Chat and email Customer Support processAbility to drive CSAT on the customer service processExperience with international customer service processDriving customer KPIs and ensure all targets are metHandling customer escalations and sharing RCA on timely basisHandling WBR, MBR and QBR callsReview the data presented and share identified opportunities with customer to improve the processManaging Team Leaders in the process and grooming for next level of responsibilitiesProactive communication on issues, downtimes and system related issuesKeep Management posted on discussion with customer and identified risksEnsure all processes are complaint as per internal/External audit requirementsConducted skip meetings and take appropriate next steps to improve team satisfactionDrive positive working culture across the team membersDevelop next level leadership by conducting required training and recommending skills to obtainPeriodic review with team on the results and setup targets to achieveEnsure support ratio is maintained as per SOW