Krazybee Services Limited

Murugeshpalya, Bangalore

Job Title: Telesales ExecutiveIndustry: NBFC / Financial ServicesDepartment: SalesLocation: KreditBee VizagKrazybee Services Pvt Ltd; Ashiyana Building, D. No. 10-12-1/A, Ward No. 19, Rednam Gardens, Ram Nagar, Visakhapatnam- 530001Employment Type: Full-timeJob SummaryThe Telesales Executive will be responsible for generating leads, explaining NBFC financial products to customers over the phone, and converting inquiries into successful sales while ensuring compliance with company policies and regulatory guidelines.Key ResponsibilitiesMake outbound and receive inbound calls to prospective and existing customersPromote and sell NBFC products such as Personal Loans, Business Loans, Gold Loans, LAP, Understand customer requirements and recommend suitable financial productsAchieve monthly and quarterly sales targetsMaintain accurate records of calls, leads, and follow-ups in CRM systemsHandle customer objections professionally and close sales effectivelyCoordinate with internal teams for documentation and loan processingEnsure compliance with RBI guidelines and company policiesProvide excellent customer service and build long-term customer relationshipsRequired Skills & QualificationsGraduate / Undergraduate (depending on company policy)0 to 3 years of experience in telesales, preferably in NBFC, banking, or financial services or any sectorStrong communication and persuasion skills in ( Telugu English, any additional languages like Hindi )Basic knowledge of financial productsFamiliarity with CRM systems and MS OfficeGood listening and problem-solving skillsKey Performance Indicators (KPIs)Number of calls made per dayLead conversion ratioCustomer satisfaction scoresPreferred AttributesExperience in loan or financial product salesCustomer-focused approachSelf-motivated and result-orientedAbility to work in a team environmentCompensation & BenefitsFixed salary(4LPA) + Attractive incentives along with PF, Gratuity, ESI, and Medical benefits as per company policy.Training and career growth opportunitiesConatact HR- 9513443405Interview Mode- VirtuallyData Utilization Disclaimer:By responding to this email, you acknowledge and agree that any personal data you provide may be used for recruitment and employment purposes. The data collected will be stored and processed in accordance with our privacy policy and applicable data protection laws. Your information will only be shared with relevant internal stakeholders and will not be disclosed to third parties without your consent, unless required by law.

Job Title: Collection ExecutiveIndustry: NBFC / Financial ServicesDepartment: Collections & RecoveryLocation: [Bangalore]Employment Type: Full-timeJob SummaryThe Collection Executive is responsible for timely recovery of dues from customers, reducing delinquency, and maintaining healthy customer relationships while strictly adhering to RBI guidelines and company policies.Key ResponsibilitiesFollow up with customers for overdue payments via calls, messages, Collect EMI payments and ensure timely deposit as per company processMaintain accurate records of collections, receipts, and customer interactionsHandle customer queries related to repayments and resolve issues professionallyIdentify delinquent accounts and escalate high-risk cases to the supervisorCoordinate with internal teams for repayment posting and account reconciliationEnsure ethical collection practices and compliance with RBI regulationsMeet assigned collection and recovery targetsUpdate collection status in CRM / collection system dailyRequired Skills & QualificationsMinimum 10+2 / Graduate preferred03 years of experience in collections (NBFC / Banking preferred)Good communication and negotiation skillsAbility to work in the field and handle pressure situationsBasic knowledge of loan products and EMI structuresFamiliarity with collection tools, CRM, and mobile appsKey Performance Indicators (KPIs)Collection efficiency (%)Reduction in delinquency and NPA levelsDaily/monthly recovery targets achievedAccuracy of documentation and reportingCustomer feedback and compliance adherencePreferred AttributesStrong follow-up and persuasion skillsEthical and customer-centric approachSelf-motivated and result-drivenAbility to work independently and in teamsCompensation & BenefitsCompetitive salary with performance-based incentivesPF, Gratuity, ESI, and Medical Benefits as per company policyHR Conatact- 9513443405Interview Address: 3rd Floor, Mereside Heights, 1st Main Rd, Sakshi Nagar, Pai Layout, Mahadevapura, Bengaluru, Karnataka 560016Data Utilization Disclaimer:By responding to this email, you acknowledge and agree that any personal data you provide may be used for recruitment and employment purposes. The data collected will be stored and processed in accordance with our privacy policy and applicable data protection laws. Your information will only be shared with relevant internal stakeholders and will not be disclosed to third parties without your consent, unless required by law.

Job Title: Document Verification ExecutiveIndustry: NBFC / Financial ServicesDepartment: Operations / Credit SupportLocation: [City / Branch / HO]Employment Type: Full-timeJob SummaryThe Document Verification Executive is responsible for verifying customer documents to ensure authenticity, accuracy, and compliance with NBFC policies and regulatory requirements before loan processing and disbursement.Key ResponsibilitiesVerify KYC documents such as Aadhaar, PAN, Passport, Voter ID, and Driving LicenseScrutinize income documents including salary slips, bank statements, ITRs, and Form 16Validate business documents for self-employed customers (GST, Trade License, Bank Statements)Check completeness and accuracy of loan application formsPerform document validation through internal systems and external verification toolsCoordinate with sales and credit teams to resolve discrepanciesMaintain proper documentation records (physical and digital)Ensure compliance with RBI, KYC, AML, and company policiesFlag suspicious or fraudulent documents and escalate to the concerned authoritySupport audit and compliance requirementsRequired Skills & QualificationsGraduate / Undergraduate (as per company policy)03 years of experience in document verification or NBFC operations preferredKnowledge of KYC, AML, and credit documentation standardsAttention to detail and accuracyBasic computer skills (MS Office, CRM, document management systems)Good communication and coordination skillsKey Performance Indicators (KPIs)Accuracy of document verificationTurnaround time (TAT) for file processingCompliance adherence rateNumber of discrepancies / reworksAudit observationsPreferred AttributesAnalytical and process-oriented mindsetHigh level of integrity and confidentialityAbility to work under deadlinesTeam player with strong coordination skillsCompensation & BenefitsCompetitive salaryPerformance-based incentives (if applicable)PF, Gratuity, ESI, and Medical Benefits as per company policyContact HR- 9513443405