Kalp Systems

Navrangpura, Ahmedabad

Cyber Security Pre-Sales & BusinessDevelopment ExecutiveCompany: Kalp SystemsEmployment Details Location: Navrangpura (Onsite) Working Days: Monday to Saturday Working Hours: 10:00 AM - 7:00 PM (flexibility required based on client meetings) Compensation: As per industry standards (fixed + performance-based incentives) Incentives: Performance-linked incentives based on lead generation, qualifiedpipeline creation, and conversions Travel: Occasional travel for client meetings, events, and networkingCompany Overview Kalp Systems is a cyber security and IT consulting firm specializing in audit,compliance, and advisory services across industries such as BFSI, Pharma, IT, andmanufacturing. Our approach is simple, start with identifying gaps, build structured complianceand security programs, and grow into long-term strategic partnerships (includingVCISO-led engagements). We operate in a high-ownership, execution-driven environment where sales andconsulting work closely together to drive real business outcomes.Role Context This role sits at the front of the cyber security growth engine. You will be responsible for creating opportunities, leading early clientconversations, understanding real requirements, and ensuring only well-qualifieddeals move forward. You are not expected to be deeply technical, but you are expected to be sharp,structured, and able to quickly connect client problems to the right solutions.Key Responsibilities1. Lead Generation & Pipeline Buildingo Generate new business opportunities through outreach, networking, events,and referralso Convert inbound interest into meaningful conversationso Build and maintain a strong, relevant pipeline2. Client Engagement & Requirement Understandingo Conduct discovery calls to understand: Business challenges Security posture and awareness Compliance or audit requirementso Ask the right questions to uncover actual needs and intent3. Solution Positioning & Qualificationo Map client requirements to relevant service offeringso Qualify opportunities based on: Budget Decision-makers Timeline and urgencyo Position offerings in terms of business value and outcomes.4. Client Presentations & Follow-upso Deliver structured presentations tailored to the cliento Handle initial queries and coordinate internally for deeper inputso Drive follow-ups to maintain deal momentum5. Coordination & Handovero Work closely with inside sales and consulting teamso Document requirements clearly and completelyo Ensure smooth transition of qualified opportunities for closure6. CRM & Pipeline Managemento Maintain accurate records of leads, conversations, and pipelineo Track progress and ensure consistent movement of opportunitiesKey Skills & CompetenciesCommunication & Business Skillso Strong communication and presentation skillso Ability to guide conversations and influence outcomeso Understanding of B2B sales cyclesAnalytical Abilityo Fast learner with the ability to understand cyber security offerings quicklyo Strong listening and requirement-mapping skillso Structured approach to qualificationWork Styleo High ownership and accountabilityo Organized and process-driveno Comfortable working in a target-driven environmentExperience & Qualifications 1-4 years of experience in pre-sales, business development, or client-facing roles Experience in IT/services industry preferred Cyber security exposure is a plus, not mandatory Certifications are not requiredKPIs / Success Metrics Qualified leads generated Lead-to-opportunity conversion rate Pipeline value created Quality of handover to inside sales Client engagement and follow-up consistencyWho Will Do Well in This Role Someone who enjoys driving conversations, not just responding to them Someone who can quickly understand problems and guide clients toward solutions Someone who wants to grow into consultative or strategic sales rolesWhy Join Kalp Systems Direct exposure to real client problems and decision-makers Clear path to grow into consultative / strategic roles High ownership role with visible impact on revenue and growth Collaborative environment between sales and consulting teams

Job Title: IT Helpdesk CoordinatorDepartment: Information TechnologyReports To: IT Service Desk ManagerLocation: On-site at AhmedabadEmployment Type: Full-TimeAbout UsKalp Systems has been engaged in providing cutting-edge IT solutions for the past 36 years. Our ITServices team is the heartbeat of our organization, ensuring our clients and employees have theseamless technology experience they need to succeed. We are located in Ahmedabad, Gujarat.Role OverviewWe are seeking a highly organized, proactive, and customer-focused IT Helpdesk Coordinator to act asthe air traffic controller for our IT support team. In this role, you will be the first point of contact forincoming IT requests, responsible for triaging, prioritizing, and dispatching tickets to the appropriatetechnical resources. You will not necessarily be fixing the technical issues yourself unless required;rather, you will ensure that every issue is tracked, routed efficiently, and resolved within our ServiceLevel Agreements (SLAs), all while providing exceptional communication to our users.Key ResponsibilitiesTicket Triage & Dispatch: