J K Diamonds Institute Of Gems & Jewellery

Andheri East, Mumbai

Role DescriptionThis is a full-time on-site role for a Business Development Executive. The Business Development Executive will be responsible for new business development, lead generation, account management, and effective communication with clients to expand the institute's reach and revenue in the market.Here's what we are looking for :1.Excellent written and spoken communication skills (English and Hindi)2.Strong customer service bent of mind, in order to understand the student expectations and support them to achieve their goals through the program3.Approachable and vibrant personality4.Ability to approach any situation with patience and empathy5.Passion to deliver the highest levels of customer service at all times6.Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines7.Basic proficiency in MS Office Suite (Outlook, Word, Excel, PowerPoint) is mandatoryRole and Responsibilities :1.Analysing leads generated from Institutes marketing campaigns and connecting with them to explain about enquired courses2.Develop and maintain a positive relationship with prospective students andwork towards delighting them by helping them achieve their course program goals3.Maintain a constant communication channel with candidates via phone, email, chat and social media to keep them updated about the latest programs/workshops4.Analyze all interactions(on the platform, in person or on call) that each prospective student has with us to understand their progress and gauge the enrolment possibilities and provide them with regular updates and motivation for enrolment and finally closing admission.5.Bring in constant feedback to help improve the programs and improve satisfaction scores6.Planning and executing program calendar including deadlines and events by working closely with the program team and driving the schedule for the maximum benefit of the students

Business Development Executive:Description: We are looking for an enthusiastic, empathic business development executive to contribute to the evolution of our company. Business development executives are responsible for guiding new inquiries and leading them to close enrolments, encouraging existing clients to purchase additional courses or features, and remaining abreast of changes in consumption. To succeed as a business development executive, you should attend networking events to attract and retain clientele. Ultimately, an outstanding business development executive will closely monitor clients' feedback to ensure that our products and services always exceed expectations.The role of a Business Development Executive (BDE) includes the following responsibilities:- Identifying new business opportunities: A BDE must research potential clients, identify new markets, and stay up-to-date with industry trends to spot new opportunities for business growth. - Developing and maintaining relationships: Building relationships with potential clients, partners, and other stakeholders is crucial for the success of a BDE. This involves networking, meeting people, and nurturing relationships to grow the business.- Generating leads: A BDE must be able to generate leads by attending trade shows and events, organizing workshops, webinars with industry associations, and other networks from where leads can be generated.- Conducting market research: Understanding market trends, competitor activity, and consumer behavior is essential to a BDE's job. They must stay up-to-date on industry news and changes to help their company stay ahead of the competition.- Closing enrolments: Once a BDE has identified a potential client, build a potential relationship with such inquiry and eventually close the deal. BDE must create a win-win situation for the newly enrolled learner.