ISKCON Prayagraj Guest House

Prayagraj, Uttar Pradesh

Key Responsibilities:Cleaning and Maintenance:Clean and maintain guest rooms, bathrooms, and public areas according to hotel standards.Ensure proper use of cleaning equipment and materials.Linen and Laundry:Change bed linens, towels, and other guest amenities as per requirements.Manage and track linen usage and send items for laundry when necessary.Guest Services:Respond promptly to guest requests for additional amenities or services.Maintain a friendly and professional demeanor while interacting with guests.Inventory Management:Replenish supplies such as toiletries, tissue, and towels.Report low stock levels or damages to the housekeeping supervisor.Safety and Hygiene:Follow health and safety guidelines, including proper disposal of waste.Ensure rooms and public areas are sanitized as per standards.Teamwork:Collaborate with other housekeeping staff and departments for smooth operations.Participate in team meetings and training sessions.Required Qualifications:.Prior experience in housekeeping.Physical fitness and ability to perform manual labour.Basic understanding of hygiene and safety standards.

Supervise and lead the front desk team, including receptionists and concierge staff.Ensure smooth check-in and check-out processes.Maintain accurate records of bookings and payments.Handle guest inquiries, requests, and complaints efficiently.Train and schedule front desk staff to ensure excellent customer service.Collaborate with housekeeping and other departments to meet guest expectations.Monitor inventory of office supplies and report needs for replenishment.Manage budgets and expenses for front office operations.Ensure compliance with safety and security protocols.Provide performance feedback and evaluations for the front desk team.