Supervise and lead the front desk team, including receptionists and concierge staff.
Ensure smooth check-in and check-out processes.
Maintain accurate records of bookings and payments.
Handle guest inquiries, requests, and complaints efficiently.
Train and schedule front desk staff to ensure excellent customer service.
Collaborate with housekeeping and other departments to meet guest expectations.
Monitor inventory of office supplies and report needs for replenishment.
Manage budgets and expenses for front office operations.
Ensure compliance with safety and security protocols.
Provide performance feedback and evaluations for the front desk team.
Experience
2 - 8 Years
No. of Openings
1
Education
Graduate (B.B.A, BHM, Certificate/Diploma/Others, Vocational Course)
Role
Front Desk Manager
Industry Type
Recruitment Consulting / Staffing Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office