key responsibilities:
cleaning and maintenance:
clean and maintain guest rooms, bathrooms, and public areas according to hotel standards.
ensure proper use of cleaning equipment and materials.
linen and laundry:
change bed linens, towels, and other guest amenities as per requirements.
manage and track linen usage and send items for laundry when necessary.
guest services:
respond promptly to guest requests for additional amenities or services.
maintain a friendly and professional demeanor while interacting with guests.
inventory management:
replenish supplies such as toiletries, tissue, and towels.
report low stock levels or damages to the housekeeping supervisor.
safety and hygiene:
follow health and safety guidelines, including proper disposal of waste.
ensure rooms and public areas are sanitized as per standards.
teamwork:
collaborate with other housekeeping staff and departments for smooth operations.
participate in team meetings and training sessions.
required qualifications:.
prior experience in housekeeping.
physical fitness and ability to perform manual labour.
basic understanding of hygiene and safety standards.