INSD Andheri

Andheri East, Mumbai

We are looking for an empathetic, organized, and persuasive Admission Counselor to join our team. You will serve as the primary point of contact for prospective students and their families, guiding them through the enrollment process, explaining program requirements, and helping them make informed decisions about their academic future.

We are seeking a dedicated Tele Counselor with 2-3 years of experience to join our team in Andheri West, Mumbai. The ideal candidate will communicate effectively over the phone to provide guidance and support to clients. This is a full-time, office-based position.Key Responsibilities:1. **Client Interaction**: Engage with clients through phone calls, listen to their concerns, and provide appropriate support and guidance.2. **Information Sharing**: Explain program details, services, and procedures to clients clearly, ensuring they understand their options and next steps.3. **Follow-Up**: Maintain regular follow-up with clients to ensure their needs are met and to help them stay on track with their goals.4. **Data Management**: Keep accurate records of all client interactions and update the database with relevant information to ensure smooth communication within the team.5. **Coordination with Team**: Work closely with other team members to ensure consistent messaging and improve client satisfaction.Required Skills and Expectations:The ideal candidate should be a female with a minimum of a 12th-grade educational qualification. Strong communication skills, both verbal and written, are essential, along with the ability to empathize and build rapport over the phone. Candidates should demonstrate excellent listening skills, a positive attitude, and the ability to handle challenging conversations with professionalism. Proficiency in computer usage and basic knowledge of data entry is also expected. A proactive approach to problem-solving and a commitment to helping clients achieve their goals is essential for this role.

We are seeking a motivated and friendly Admission Counsellor to join our team in Andheri West, Mumbai. The ideal candidate will assist prospective students in navigating the admissions process to ensure they find the right educational programs.Key responsibilities include:1. **Student Interaction:** Actively engage with prospective students through phone calls, emails, and in-person meetings to provide information about available courses and admission procedures.2. **Counselling:** Offer personalized guidance to students to help them choose the best courses based on their interests, academic background, and career goals.3. **Documentation:** Assist students with the preparation and submission of admission documents, ensuring that all information is accurate and complete.4. **Follow-Up:** Maintain regular follow-ups with potential students to keep them informed about application status and any upcoming deadlines.5. **Reporting:** Keep track of inquiries, applications, and student feedback, and provide updates to the management team as needed.The ideal candidate will have 1 to 5 years of experience in a similar role, demonstrating strong communication skills and a passion for helping others. A minimum education level of 12th pass is required. Candidates should have good organizational skills, computer proficiency, and the ability to work independently in a fast-paced office environment. A friendly demeanor and the ability to build rapport with students are essential for success in this position.