Hotel JSR Continental

Dharampur, Dehradun

We are looking for a Restaurant Captain to lead our dining team in Dehradun. This is a full-time position requiring 3 to 6 years of experience in the hospitality industry. The ideal candidate should hold a diploma and possess excellent leadership skills.**Key Responsibilities:**- **Team Management:** Supervise and motivate the wait staff to ensure smooth service and high customer satisfaction. Regularly train team members on menu offerings and service protocols to maintain consistency.- **Customer Interaction:** Greet and welcome guests, ensuring they have an enjoyable experience. Respond to customer inquiries and complaints promptly to enhance guest satisfaction.- **Order Coordination:** Take and process orders accurately, ensuring they are communicated efficiently to the kitchen staff. Check on guests throughout their meal to ascertain their satisfaction with the food and service.- **Table Settings and Cleanliness:** Ensure that tables are set correctly and maintained in a clean and orderly fashion. Regularly inspect the dining area for cleanliness and prompt any necessary actions.- **Inventory Management:** Monitor stock levels of food and supplies. Assist in ordering replenishments as needed to prevent shortage during busy hours.The successful candidate should have strong communication and interpersonal skills. Attention to detail and the ability to multitask in a fast-paced environment are essential. A customer-oriented mindset and a passion for providing excellent service are important for this role. Familiarity with restaurant management software is desirable.

We are looking for a passionate Barista to join our team in Dehradun. As a Barista, you will be responsible for creating a great coffee experience for our customers. You should have a friendly and positive attitude and be ready to work in a fast-paced environment.**Key Responsibilities:**- **Prepare Beverages:** Create a variety of coffee and tea beverages according to our standard recipes. This includes espresso, lattes, and specialty drinks.- **Customer Service:** Greet customers warmly and take their orders. Provide excellent service by answering questions and offering recommendations to enhance their experience.- **Maintain Cleanliness:** Keep the work area, equipment, and seating areas clean and organized. Follow health and safety regulations to ensure a safe environment for customers and staff.- **Inventory Management:** Monitor stock levels of coffee beans, milk, and other supplies. Notify management when supplies are low to ensure smooth operations.- **Training New Staff:** Assist in training new baristas on beverage preparation techniques and customer service standards.**Required Skills and Expectations:**Candidates must have a diploma and 2 to 4 years of experience as a Barista. Strong knowledge of coffee brewing methods and techniques is essential. The ideal candidate should have excellent communication skills and exhibit a friendly demeanor. Being able to work well under pressure is important, along with a commitment to maintaining high-quality standards. A team player attitude and a willingness to learn are also key to succeed in this role.