Guidershala

Noida Sector 3

Role & Responsibilities: Candidate will be responsible to handle the queries and complaints raised by the Flipkart customers.Skills Required: Decent Communication skills required in EnglishThe candidate should have knowledge of customer handlingQualification:Graduate/Undergraduate both can applyMale and female both can applyFreshers can also apply6 Days working (with 1 rotational Week off)Work From Office - Gurgaon9 hours of shift through the day (24*7)Days shifts for female candidates(9am-9pm)Salary - 18,000: For candidates having less than 6 months of experience.19,000: For the candidates having more than 6 months of experience

About the roleThe responsibilities would primarily include the Outbound, Inbound & Online chat processes. Day Shift Freshers with good communication and understanding of sales Outbound process: Upsell & cross-selling Executive and Certification courses Inbound Process: Attend to the sales & services calls received on the customer care numbers. Online Chat Process: Be available to address any query coming through online chat mode. Responsible for converting telephone enquiries into admissions. Responsible for achieving business targets through effective counselling as per the timelines.Location & Requirements Location: Gurgaon Good Communication skills Self-motivated & Confident approach Assertive & Hardworking Competitive