Gagan- The Deserving India

Chandigarh Sector 21

Position: Tele CallerLocation: Mohali, Chandigarh, ZirakpurSalary: 8,000 - 12,000 per monthJob Type: Full TimeKey Responsibilities:Provide Information: Deliver comprehensive details on our products, services, and special offers to potential and existing customers.Handle Calls: Manage both inbound and outbound calls professionally and efficiently.Customer Understanding: Develop a deep understanding of customer needs and concerns to provide tailored solutions.Query Resolution: Proactively solve customer queries over the phone, ensuring a positive customer experience.Full-Time Role: This is a full-time position, requiring dedication to customer support and telecalling activities.Qualifications:Strong communication skills in Hindi, English, Punjabi.Previous experience in the education industry is preferred.Excellent interpersonal skills and the ability to build rapport with customers.Proven track record in telecalling or customer support roles.

Position: System AdministratorLocation: Mohali, ZIrakpur, ChandigarhJob Type: Full timeKey Responsibilities:-Hardware and Software Support: Provide comprehensive support for computers, laptops, and other devices used in the office environment.-Troubleshooting: Identify and resolve hardware and software issues promptly to ensure seamless operations.-System Maintenance: Perform regular system updates, backups, and maintenance tasks to keep systems running smoothly.-Network Management: Assist in the management and maintenance of the office network infrastructure.-User Support: Respond to IT-related queries from employees, providing effective solutions and ensuring a positive user experience.Qualifications:-Proven experience as a System Administrator or similar role.-Strong knowledge of computer systems, hardware, and software.-Proficient in troubleshooting and problem-solving.-Familiarity with network protocols and configurations.-Excellent communication and interpersonal skills.