Eon Infotech Limited

Mohali Sector 74

Essential Skills -Customer Service ManagerPlanning & Scheduling of team workGood verbal & written communication skillActive problem solving skillsAbility to handle pressureKnowledge of Open Office / MS-Office, Google MapDesired Skills- Knowledge about Telecom/Vehicle Electronics - Client call & complaint handlingRole/ResponsibilitiesManaging Customer Service Field Team / Support techniciansAttending customer calls and complaints professionallyCoordinating with client, production team and managementProactively monitoring of VTS devices through dashboard/MIS/Web AppPlanning replacement / maintenance of faulty devicesConducting customer training on VTS front-end operations/reports generations.GPS Data AnalysisUpdating Information SystemsReporting Progress / Status to customer and other concerned@EONOther relevant activities related to VTS Operations and desired by clientQualification- Graduate in any discipline with one year computer diploma /Desired Degree in Electronics & Communication / Mechanical / ComputerSpecific details-Ops runs 24X7, must be willing to work in shiftsMust have own conveyance,Posting at PUNBUS VTS Control Room, Sector 17 CHD

We are seeking a skilled Field Service Technician to join our team.Role & Responsibilities:Install, repair, troubleshoot, and support Vehicle Tracking Systems (VTS) and other electronic devices.Provide customer training and technical support.Perform regular maintenance to ensure optimal device performance.Qualifications:ITI in Electronics/Mechanical/Fitter ORDiploma in Electronics/MechanicalExperience:Minimum 1 year of relevant experience as a Field Service Technician in the Electronics, Electrical, or Telecom industry.Job Details:Location: Kochi, Kerala (Resident Engineer)Mandatory Requirements:Two-wheeler with a valid driving licenseAndroid smartphoneTravel: Across Kerala and occasionally to Chennai/ Goa/ Mangalore/ Coimbatore/ or other locations as required.About the company:Eon Infotech Limited is a technology company headquartered in the Northern Indian city of Chandigarh. Founded in 2000 by a team of first-generation entrepreneurs, it is today providing cutting-edge technology products in the domain of asset tracking systems and defence electronics to its clients.

Essential Skills -Installation, Troubleshooting & Maintenance of Electronic/Electrical items like DTH /Cellular Base Stations/Vehicle electronics or UPS/Inverter/Printer/Copier or AC/Water Purifier /Refrigeration drilling etc.Desired Skills -Knowledge about Telecom/Vehicle Electronics/SolderingRole/Responsibilities -Installation, Repair, troubleshooting, support and training of VTS / electronic devicesSpecific details, Posting: Bangalore,Resident Engineer Two Wheeler MUST with a valid License Android Mobile Phone - MUST Traveling: across all customers in Bangalore/Mangalore Region and sometimes other places like Goa, Kerala, Chennai as per requirementsCompany Descriptions:Eon Infotech Limited is a leading provider of Vehicle Tracking Systems (VTS) and electronic devices. We are seeking a highly motivated and skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for the installation, repair, troubleshooting, and support of VTS and electronic devices for our customers in Bangalore, Mangalore, and other regions as required.

Job descriptionRole & responsibilitiesProduct design involving electronic systems, subsystems, cards and assemblies;Hands-on Analog and Digital Circuit design involving components likeOperational Amplifiers, transistors, Micro-controller, FPGA etc;Integrating various types of sensors using analog and digital interfaces like RS232/422/485, ADC etc. to customs/COTS hardware.Understanding customer requirement and developing a solution meeting that requirement.Complete documentation covering functional, technical and design aspects.Coordination with, and Management of, other stakeholders like PCB designers, mechanical engineers, firmware engineers, sourcing team, testers, etc;Development of prototypes;Preparation of Design, Manufacturing and Repair Documentation;Developing Test jigs & FixturesPreferred candidate profileCandidate must have expertise and at least 5 years experience in Analog and Digital Circuit design involving components like Micro-controllers, Operational Amplifiers, switches, transistors, transformers, FPGA etc;Must have experience in an electronics product industry, like Defence, Telecom, railway electronics/ signaling etc.,Candidates from industries like automotive, consumer durables, contract manufacturing will not be suitableEducational Qualification: B.E./B.Tech/ M.Tech in Electronics/Communications with minimum 65% marksMust be willing to relocate to company R&D Centre at Mohali; Job will involve travel to client locations if requiredNote:Perks and benefitsEmployee Provident FundMonthly Incentives