Face-to-Face Interview For Customer Care Incharge Jobs (Freshers)

Eon Infotech Limited

essential skills -customer service manager

planning & scheduling of team work

good verbal & written communication skill

active problem solving skills

ability to handle pressure

knowledge of open office / ms-office, google map

desired skills

- knowledge about telecom/vehicle electronics - client call & complaint handling

role/responsibilities

managing customer service field team / support technicians

attending customer calls and complaints professionally

coordinating with client, production team and management

proactively monitoring of vts devices through dashboard/mis/web app

planning replacement / maintenance of faulty devices

conducting customer training on vts front-end operations/reports generations.

gps data analysis

updating information systems

reporting progress / status to customer and other concerned@eon

other relevant activities related to vts operations and desired by client

qualification- graduate in any discipline with one year computer diploma /desired degree in electronics & communication / mechanical / computer

specific details-

ops runs 24x7, must be willing to work in shifts

must have own conveyance,

posting at punbus vts control room, sector 17 chd

• Experience

  Fresher

• No. of Openings

  1

• Education

  B.A, B.C.A, B.B.A, B.Com, Post Graduate Diploma

• Role

  Customer Service Manager

• Industry Type

  Semiconductors / Electronics

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office

• Face interview location

  hr@eoninfotech.com