Face-to-Face Interview For Customer Care Incharge Jobs (Freshers)

Eon Infotech Limited

Essential Skills -Customer Service Manager

Planning & Scheduling of team work

Good verbal & written communication skill

Active problem solving skills

Ability to handle pressure

Knowledge of Open Office / MS-Office, Google Map

Desired Skills

- Knowledge about Telecom/Vehicle Electronics - Client call & complaint handling

Role/Responsibilities

Managing Customer Service Field Team / Support technicians

Attending customer calls and complaints professionally

Coordinating with client, production team and management

Proactively monitoring of VTS devices through dashboard/MIS/Web App

Planning replacement / maintenance of faulty devices

Conducting customer training on VTS front-end operations/reports generations.

GPS Data Analysis

Updating Information Systems

Reporting Progress / Status to customer and other concerned@EON

Other relevant activities related to VTS Operations and desired by client

Qualification- Graduate in any discipline with one year computer diploma /Desired Degree in Electronics & Communication / Mechanical / Computer

Specific details-

Ops runs 24X7, must be willing to work in shifts

Must have own conveyance,

Posting at PUNBUS VTS Control Room, Sector 17 CHD

• Experience

  Fresher

• No. of Openings

  1

• Education

  B.A, B.C.A, B.B.A, B.Com, Post Graduate Diploma

• Role

  Customer Service Manager

• Industry Type

  Semiconductors / Electronics

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office

• Face interview location

  hr@eoninfotech.com