Dynamichire Solutions

Dwarka Sector 5, Delhi

Key Responsibilities: Handle UK customer inquiries for international holiday and tour packages. Design and customize travel itineraries (Europe, Dubai, Bali, Thailand, etc.). Manage end-to-end booking process including flights, hotels, transfers, and sightseeing. Handle escalations and provide timely resolution for customer issues. Lead, guide, and monitor a team of travel consultants/executives. Assign work, track performance, and ensure target achievement. Improve conversion rates and drive sales performance. Coordinate with vendors and suppliers for smooth travel execution. Maintain reports, MIS, and daily performance tracking. Ensure high-quality customer experience for UK clients.

Key Responsibilities:Handle inbound and outbound sales callsUnderstand customer travel requirementsPitch domestic and international holiday packagesConvert leads into confirmed bookingsAchieve daily, weekly, and monthly sales targetsUpdate customer details and follow-ups in CRMCoordinate with internal teams when requiredEnsure proper customer handling before and after bookingRequired Skills & Competencies:Excellent verbal communication skillsSales-oriented and target-driven mindsetAbility to handle pressure and rejectionsWillingness to learn sales processesBasic computer and CRM knowledgeProfessional attitude and punctualityCandidate Profile:Freshers or candidates with up to 6 months of experienceComfortable working in a performance-based environmentReady to work on targets and incentivesInterest in sales and travel industry