DataPure Technologies LLP

Indore, Madhya Pradesh

Make 200-300 dials daily with a minimum of 100 quality conversations focusing on lead engagement and quality discussions. Engage prospects through cold calls, text messaging, emails, and live transfers to initiate interest and generate qualified leads. Interest Generation & Warm Transfers Identify and nurture prospects, ensuring they express interest in further discussions. Conduct warm transfers and collect key details for the next sales steps. Appointment Setting For leads not ready for live transfer, schedule appointments via the CRM and collect all necessary details. Setup at least 3-4 appointments daily to maintain a robust pipeline. CRM Management Log call notes, outcomes, and appointments in the CRM system daily, adhering to company protocols. Update lead statuses and manage the sales pipeline with precision. Follow-Ups & Reporting Execute relentless follow-ups with prospects to convert leads into opportunities. Prepare and share daily activity reports, including calls made, outcomes achieved, and appointments scheduled. Script Adherence Follow established questionnaires and scripts during prospect calls to ensure a consistent and professional approach

Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve on boarding processes. Evaluate and improve tutorials and other communication infrastructure. Mediate between clients and the organization. Handle and resolve customer requests and complaints. Minimize customer churn. Aid in product design and product development.Qualifications Communications or marketing degree. Highly organized and able to multitask. Self-driven and proactive nature. Excellent communication and interpersonal skills. Demonstrate leadership qualities. High computer literacy and ability to learn new software. Knowledge of customer success processes. Experience in document creation. Patient and active listener. Passion for service. Past experience dealing with US clients is a plus. Must be comfortable with the US Shift.

Back office operationmust have good communication skiilBasic computer knowledge