Cosmoguru

Shyamal Cross Road, Ahmedabad

Job Title: Telesales ExecutiveCompany: CosmoGuru InstituteLocation: AhmedabadEmployment Type: Full-timeAbout CosmoGuru Institute :CosmoGuru is an organization, service to the traditional knowledge. To widespread JYOTISH (Astrology), AYURVED, VASTU and many other traditional knowledge is main aim of CosmoGuru. Deliberate to bring the real and authentic traditional knowledge to the society. We are knowledge partner with Gujarat University No.1 and oldest university of state.Job Summary :We are looking for a motivated and results-driven Telesales Executive to join our team. The candidate will be responsible for reaching out to prospective students, explaining our courses, and converting inquiries into enrollments.Key Responsibilities :Make outbound calls to leads generated through marketing campaigns and inquiriesExplain course details, benefits, and career outcomes to prospective studentsUnderstand customer needs and recommend suitable programsFollow up with leads regularly to drive conversionsMaintain accurate records of calls and sales in CRM systemsAchieve daily, weekly, and monthly sales targetsHandle objections and provide appropriate solutionsCoordinate with the admissions and sales team when requiredRequired Skills & Qualifications :Bachelors degree in any field (preferred)0-3 years of experience in telesales, telemarketing, or inside salesExcellent communication and persuasion skillsStrong interpersonal and negotiation skillsBasic computer knowledge (MS Office, CRM tools)Ability to work in a target-driven environmentKey Competencies :Self-motivated and goal-orientedPositive attitude and resilienceGood listening and problem-solving skillsTime management and organizational skillsSalary & Benefits :Competitive salary + attractive incentivesPerformance-based bonusesTraining and career growth opportunitiesFriendly and supportive work environment

Key Responsibilities:1. Sales Support: Assist the sales team in generating leads, preparing sales presentations, and following up with clients.2. Customer Service: Respond to customer inquiries, resolve complaints, and ensure high customer satisfaction levels.3. Order Processing: Handle order processing tasks including order entry, invoicing, and shipment tracking.4. Inventory Management: Monitor inventory levels, coordinate with suppliers, and ensure timely replenishment of stock.5. Data Analysis: Analyze sales and operational data to identify trends, opportunities, and areas for improvement.Required Skills and Expectations:1. Strong Communication Skills: Ability to communicate effectively with clients, colleagues, and suppliers.2. Detail-oriented: Attention to detail is crucial in order processing and inventory management tasks.3. Problem-solving Abilities: Capable of resolving customer complaints and operational issues efficiently.4. Team Player: Willingness to collaborate with the sales team and other departments to achieve common goals.5. Proficiency in MS Office: Familiarity with Microsoft Excel, Word, and PowerPoint for preparing reports and presentations.

- Responsible for handling various administrative tasks such as managing office supplies, filing paperwork, and organizing office events. This includes ensuring the office runs smoothly on a day-to-day basis.- Conduct documentation work like preparing reports, memos, and other documents as needed. This requires attention to detail and strong organizational skills.- Assist in secretarial activities including scheduling appointments, managing calendars, and handling correspondence. Good communication skills are essential for this task.- Utilize coordination skills to liaise with various departments and external stakeholders to ensure efficient workflow. This involves multitasking and prioritizing tasks effectively.- Perform clerical work such as data entry, maintaining records, and managing spreadsheets. This requires proficiency in using office software and attention to detail.Skills and Expectations:1. Strong organizational skills to effectively manage administrative tasks and keep track of various responsibilities.2. Excellent communication skills to interact with colleagues, clients, and vendors professionally.3. Ability to multitask and prioritize tasks to meet deadlines efficiently.4. Proficiency in using office software such as MS Office (Word, Excel, PowerPoint) for documentation and clerical work.5. Attention to detail to ensure accuracy in documentation and administrative tasks.