key responsibilities:
1. sales support: assist the sales team in generating leads, preparing sales presentations, and following up with clients.
2. customer service: respond to customer inquiries, resolve complaints, and ensure high customer satisfaction levels.
3. order processing: handle order processing tasks including order entry, invoicing, and shipment tracking.
4. inventory management: monitor inventory levels, coordinate with suppliers, and ensure timely replenishment of stock.
5. data analysis: analyze sales and operational data to identify trends, opportunities, and areas for improvement.
required skills and expectations:
1. strong communication skills: ability to communicate effectively with clients, colleagues, and suppliers.
2. detail-oriented: attention to detail is crucial in order processing and inventory management tasks.
3. problem-solving abilities: capable of resolving customer complaints and operational issues efficiently.
4. team player: willingness to collaborate with the sales team and other departments to achieve common goals.
5. proficiency in ms office: familiarity with microsoft excel, word, and powerpoint for preparing reports and presentations.