Broomees India Pvt Ltd

Delhi

About the role :- Lead, mentor, and manage a team of 10-15 sales professionals to meet and exceed sales targets.- Develop and implement sales strategies to drive growth in high-paced, target-driven environments.- Analyze sales data to optimize performance, ensuring the team consistently meets KPIs.- Foster a collaborative and motivating environment within the team, providing coaching and development opportunities.Qualifications and Skills :- Must have 2-3 years of experience managing a sales team, ideally within the insurance, e-commerce, ed-tech, or similar subscription-based industry.- Proven success in managing teams in high-paced, target-driven environments.- Excellent leadership and team management skills, with a track record of coaching and developing high-performance teams.- Strong analytical, decision-making, and problem-solving abilities

About the role: Execution and measurement of customer support across all channels, includingupdate tracking, analysis, and evaluation. Diligently address and resolve customer inquiries and issues via e-mails and calls. Ensuring that their needs are met with the highest level of efficiency andattentiveness. Engage in both inbound and outbound communication. Resolve the real-time queries of esteemed customers, foster customer retention, andprovide service-related information as needed. Ensure all the customer queries/issues are being resolved on priority with clarity andpromptness.

About the role:- Serve as the primary point of contact for customers after the sale.- Diligently address and resolve customer inquiries and issues via Chats and Calls.- Ensuring that their needs are met with the highest level of efficiency andattentiveness.- Engage in both inbound and outbound communication, and provide service-relatedinformation as needed.- Follow up with customers to ensure their needs are met and identify opportunities.

About The Role:The successful candidate for this role will excel at generating and converting new opportunities through the use of aconsultative sales approach. They will identify and qualify leads, resulting in sales opportunities with both currentand potential customers.Roles: Manage customer inquiries and requests with the objective of converting them into potential clients. Utilize a proactive approach to ensure the customer concerns and the attainment of high levels of customersatisfaction. Establish sustainable relationships and trust with customer accounts through open and interactivecommunication. Recommend potential services through the collection of customer information and analysis of customerneeds Compile sales reports through the collection and analysis of customer information post payment.

Job Openings for 4 Telecaller Executive Jobs for Freshers in Delhi having Educational qualification of : Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, Any Master Degree with Good knowledge in Sales Executive,Marketing Communication etc.

Should be proficient in HindiGood communicatorShould be patient and a good listener