Avhan Technologies Pvt Ltd

Dadar, Mumbai

Job role & responsibilities:Defining and streamlining the customer's user experience / user journeys for Jodo platforms and applications across Demo and Sandbox accounts to increase adoption and realisation of Jodo Value propositions - Develop and deliver effective documentation and training content for Clients and or Partner members for each Jodo Use caseLiaise and Coordinate with multiple teams internally or externally to achieve tasks/issues in 1.) aboveTrack the trial accounts utilisation and offer assistance to customers in trial accountsParticipate in demand-generation activities, including customer workshops, Webinars, trade shows, and company events.Understanding and documenting customer requirements as well as new features in Jodo applications - especially for Change RequestsDevelop strong interactive relationships with the customer's business management.Developing SOPs for demos and maintaining customer notes and meeting notes in CRMEvaluating competition and preparing Jodo competition comparison documents for internal and customer viewOverseeing customer deliveries and managing user training for new customersCreating standard documentation to be used in RFPs + assist Sales teams to submit RFPs for Partners / CustomersThe candidate will operate in providing both Technical and Business solutions to customers.Key skills are:1. Analytical skills Clear understanding of both Avhan Tech products and Client requirements and creating or mapping Jodo solutions and services to exceed client expectations.2. Documentation skills create and update business requirement documents at each stage of product delivery,3. Consulting skills Effective communication skills to capture client business problems/requirements and to develop a Jodo solution roadmap that exceeds the current and future business goals.4. Team Player - Ability to partner across various functional groups.

Job Roles / ResponsibilitiesManagement of digital, telephone, email-based Sales & Marketing, generating leads, handling enquiries and closing sales.Research & deliver intelligence for Market segments and provide inputs to update product features for new opportunities.Sales administration duties are performed accurately and on timeCollecting and reporting post sales customer information and issuesComplete and maintain accurate sales forecasts, data gathering and reports for Business ManagersConduct Post Sale Follow Up in coordination with service delivery engineer as appropriateConduct ongoing customer needs, analysis, research of customer requirements through first party resourcesParticipate in management meetings and take responsibility for sales improvement initiatives and other assigned action itemsConduct regular customer review calls as per customer review procedure and follow up as necessaryPerform reporting functions on an ongoing and timely basis including Quotes and RenewalAssist in completing sales projects including proposals and marketingEssential SkillsExcellent Communication Skills (spoken and written)Competency in MS office tools, Internet, and comfort level in learning new tools and skillsExcellent presentation, negotiation, and relationship-building skillsAble to accept personal ownership and responsibility for assigned targets and tasks (Go-getter, self-driven)Strong time management skills, adept at prioritizing work and responsibilitiesLogical thinker, planner, and worker, who can work with teams, take cues and direction from leaders, clients, and colleagues, as well as take the initiative to find innovative ways to reach goals.Desirable SkillsAchieving sales targets, follows through on leads and tasks, Competent in structured and organised sales techniquesPerform Customer Account Management - able to handle queries, requests, issues,

Job Roles / ResponsibilitiesManagement of digital, telephone, email-based Sales & Marketing, generating leads, handling enquiries and closing sales.Research & deliver intelligence for Market segments and provide inputs to update product features for new opportunities.Sales administration duties are performed accurately and on timeCollecting and reporting post sales customer information and issuesComplete and maintain accurate sales forecasts, data gathering and reports for Business ManagersConduct Post Sale Follow Up in coordination with service delivery engineer as appropriateConduct ongoing customer needs, analysis, research of customer requirements through first party resourcesParticipate in management meetings and take responsibility for sales improvement initiatives and other assigned action itemsConduct regular customer review calls as per customer review procedure and follow up as necessaryPerform reporting functions on an ongoing and timely basis including Quotes and RenewalAssist in completing sales projects including proposals and marketingEssential SkillsExcellent Communication Skills (spoken and written)Competency in MS office tools, Internet, and comfort level in learning new tools and skillsExcellent presentation, negotiation, and relationship-building skillsAble to accept personal ownership and responsibility for assigned targets and tasks (Go-getter, self-driven)Strong time management skills, adept at prioritizing work and responsibilitiesLogical thinker, planner, and worker, who can work with teams, take cues and direction from leaders, clients, and colleagues, as well as take the initiative to find innovative ways to reach goals.Desirable SkillsAchieving sales targets, follows through on leads and tasks, Competent in structured and organised sales techniquesPerform Customer Account Management - able to handle queries, requests, issues,

Job role & responsibilities:Defining and streamlining the customer's user experience / user journeys for Jodo platforms and applications across Demo and Sandbox accounts to increase adoption and realisation of Jodo Value propositions - Develop and deliver effective documentation and training content for Clients and or Partner members for each Jodo Use caseLiaise and Coordinate with multiple teams internally or externally to achieve tasks/issues in 1.) aboveTrack the trial accounts utilisation and offer assistance to customers in trial accountsParticipate in demand-generation activities, including customer workshops, Webinars, trade shows, and company events.Understanding and documenting customer requirements as well as new features in Jodo applications - especially for Change RequestsDevelop strong interactive relationships with the customer's business management.Developing SOPs for demos and maintaining customer notes and meeting notes in CRMEvaluating competition and preparing Jodo competition comparison documents for internal and customer viewOverseeing customer deliveries and managing user training for new customersCreating standard documentation to be used in RFPs + assist Sales teams to submit RFPs for Partners / CustomersThe candidate will operate in providing both Technical and Business solutions to customers.Key skills are:1. Analytical skills Clear understanding of both Avhan Tech products and Client requirements and creating or mapping Jodo solutions and services to exceed client expectations.2. Documentation skills create and update business requirement documents at each stage of product delivery,3. Consulting skills Effective communication skills to capture client business problems/requirements and to develop a Jodo solution roadmap that exceeds the current and future business goals.4. Team Player - Ability to partner across various functional groups