Presales Consultant

Avhan Technologies Pvt Ltd

Job role & responsibilities:

Defining and streamlining the customer's user experience / user journeys for Jodo platforms and applications across Demo and Sandbox accounts to increase adoption and realisation of Jodo Value propositions - Develop and deliver effective documentation and training content for Clients and or Partner members for each Jodo Use case

Liaise and Coordinate with multiple teams internally or externally to achieve tasks/issues in 1.) above

Track the trial accounts utilisation and offer assistance to customers in trial accounts

Participate in demand-generation activities, including customer workshops, Webinars, trade shows, and company events.

Understanding and documenting customer requirements as well as new features in Jodo applications - especially for Change Requests

Develop strong interactive relationships with the customer's business management.

Developing SOPs for demos and maintaining customer notes and meeting notes in CRM

Evaluating competition and preparing Jodo competition comparison documents for internal and customer view

Overseeing customer deliveries and managing user training for new customers

Creating standard documentation to be used in RFPs + assist Sales teams to submit RFPs for Partners / Customers

The candidate will operate in providing both Technical and Business solutions to customers.

Key skills are:

1.    Analytical skills Clear understanding of both Avhan Tech products and Client requirements and creating or mapping Jodo solutions and services to exceed client expectations.

2.    Documentation skills create and update business requirement documents at each stage of product delivery,

3.    Consulting skills Effective communication skills to capture client business problems/requirements and to develop a Jodo solution roadmap that exceeds the current and future business goals.

4.    Team Player -  Ability to partner across various functional groups

Experience : 1 - 2 Years

No. of Openings : 2

Education : Professional Degree, B.C.A, B.Sc, B.Tech/B.E, M.C.A, M.B.A/PGDM, M.Sc, M.Tech

Role : Presales Consultant

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India