Aspire Square Career Consultants

Cantonment, Ahmedabad

Job Summary:Aspire Square is looking for a dynamic and persuasive Telecounsellor to guide students and professionals through immigration and study abroad processes. The ideal candidate will be responsible for handling inbound and outbound calls, explaining our services, and assisting potential clients in selecting the right visa or coaching programs.Key Responsibilities: Make outbound calls to prospective clients and handle inbound inquiries related to immigration and study abroad services. Counsel students and professionals on visa categories, study destinations, and eligibility criteria. Explain Aspire Squares services, coaching programs, and immigration process effectively. Maintain records of client interactions and follow up with interested candidates. Schedule appointments and coordinate with the counseling and documentation teams. Provide accurate and updated information regarding visa policies and admission processes. Ensure a high level of customer satisfaction through professional communication. Meet targets related to lead conversions and enrollments.Required Skills & Qualifications: Education: Minimum Bachelors degree in any field. Strong communication skills in English, Hindi, and Gujarati (preferred). Confident and persuasive speaking abilities. Basic knowledge of immigration and study abroad processes is an advantage. Ability to handle client queries patiently and professionally. Proficiency in MS Office (Word, Excel, Outlook) and CRM tools is a plus.

Job Summary:Aspire Square is looking for a detail-oriented Documentation Executive to assist with the immigration process. The ideal candidate will be responsible for handling and verifying documents, ensuring compliance with immigration requirements, and providing seamless support to clients throughout their visa application process.Key Responsibilities: Collect, verify, and process immigration-related documents for various visa categories. Ensure all documentation complies with immigration laws and regulations. Maintain accurate records of client documents and application status. Coordinate with clients to gather necessary paperwork and clarify requirements. Assist in filling out visa applications and preparing case files. Liaise with internal teams and external authorities to ensure smooth processing. Keep up-to-date with changing immigration policies and guidelines. Handle client inquiries related to documentation and application procedures. Ensure timely submission of applications and follow-ups with authorities.Required Skills & Qualifications: Bachelors degree in any relevant field. Strong attention to detail and organizational skills. Excellent communication skills in English, Hindi, and Gujarati (preferred). Proficiency in MS Office (Word, Excel, Outlook). Ability to manage multiple cases efficiently. Knowledge of visa categories, documentation requirements, and immigration laws is a plus.

Job Summary:Aspire Square is looking for a detail-oriented Documentation Executive to assist with the immigration process. The ideal candidate will be responsible for handling and verifying documents, ensuring compliance with immigration requirements, and providing seamless support to clients throughout their visa application process.Key Responsibilities: Collect, verify, and process immigration-related documents for various visa categories. Ensure all documentation complies with immigration laws and regulations. Maintain accurate records of client documents and application status. Coordinate with clients to gather necessary paperwork and clarify requirements. Assist in filling out visa applications and preparing case files. Liaise with internal teams and external authorities to ensure smooth processing. Keep up-to-date with changing immigration policies and guidelines. Handle client inquiries related to documentation and application procedures. Ensure timely submission of applications and follow-ups with authorities.Required Skills & Qualifications: Bachelors degree in any relevant field. Strong attention to detail and organizational skills. Excellent communication skills in English, Hindi, and Gujarati (preferred). Proficiency in MS Office (Word, Excel, Outlook). Ability to manage multiple cases efficiently. Knowledge of visa categories, documentation requirements, and immigration laws is a plus.

Accountable for end to end (entire) visa processing activity Assist clients with respect for visa documents Assess and evaluate the documents provided by the clients based on the category of the product they have been enrolled Ensure that all the information provided by the client is correct by cross verifying it with the provided documents Build a repo with clients, have positive approach and respond to their queries. Provide status of clients application weekly. Take a rigorous follow up from the clients Revert on emails and call backs within a time frame decided by your reporting Manager Keep yourself updated with immigration legislation and its continual changes Ensure process quality and continuous improvement To achieve the objective of the process department i.e. 100% customer satisfaction, 0% Escalations, 0% refund Help the co- team members with a positive approach File the applications on behalf of the client within the stipulated timeline provided by the government (Canada/Australia) or your reporting Manager Keep updated MPD (internal sheet of the company) on daily basis Helping the team to achieve the target set by the company and achieve individual targets as well, if any