Ascentre technologies

Coimbatore, Tamil Nadu

Data Input: Entering, updating, and managing data from paper documents, spreadsheets, or digital sources into company databases and systems.Verification: Reviewing data for errors, inconsistencies, or missing information and correcting them.Maintenance: Maintaining, updating, and organizing digital and physical records.Data Security: Maintaining confidentiality of sensitive information and performing regular backups.Reporting: Generating reports and summaries of entered data, as described by Qandle and WeCP.Administrative Support: Assisting teams with data retrieval and scanning,

As a Voice Process Executive, you will play a vital role in delivering excellent customer service and ensuring customer satisfaction. **Key Responsibilities:**- **Handle Incoming Calls:** You will receive and respond to calls from customers, addressing their inquiries and providing support as needed.- **Resolve Customer Issues:** Your role involves identifying customer problems and offering effective solutions promptly to enhance their experience.- **Maintain Communication Records:** It will be your responsibility to document all customer interactions accurately in the system for future reference and follow-ups.- **Follow Scripts and Guidelines:** You will adhere to the established scripts and guidelines to ensure consistent service quality and compliance with company standards.- **Provide Feedback:** As you interact with customers, you will gather feedback regarding products and services, contributing to continuous improvement efforts.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential, including a clear and pleasant speaking voice, to interact effectively with customers.- **Problem-Solving Abilities:** You should possess good analytical skills to assess issues and provide solutions quickly and efficiently.- **Team Player:** The ability to work collaboratively with colleagues and support a positive work environment is important.- **Adaptability:** Being flexible and ready to learn new processes or adapt to changes in procedures will help you succeed in this role.- **Customer-Centric Approach:** A genuine interest in helping customers and providing quality service will be crucial for your effectiveness in this position.

We are looking for a BPO Telecaller to join our team in Coimbatore. In this role, you will be responsible for engaging with customers and promoting our services. You will need good communication skills and a proactive approach to problem-solving.**Key Responsibilities:**- **Making Outbound Calls:** You will initiate calls to potential and existing customers to discuss our products and services.- **Providing Information:** You will explain our offerings, address inquiries, and provide detailed information to assist customers in making informed decisions.- **Customer Assistance:** You will support customers by resolving any issues they might have and ensuring they have a positive experience.- **Maintaining Records:** You will document customer interactions and update records in our database to keep track of communications and follow-ups.- **Meeting Targets:** You will strive to meet daily and monthly targets for call volume and sales, contributing to the team's success.**Required Skills and Expectations:**- Strong verbal communication skills are essential for interacting effectively with customers.- A positive attitude and a willingness to learn are crucial for succeeding in this role.- Basic computer skills are necessary for using software to log calls and manage customer information.- Prior experience in a customer service role or telecalling is preferred but not mandatory; freshers are welcome to apply.- You should be comfortable working in an office environment and able to work full time.

As a Data Entry Executive in Coimbatore, you will play a crucial role in managing and inputting data accurately and efficiently. This position requires attention to detail and the ability to work with various software tools.**Key Responsibilities:**- **Data Entry:** Accurately enter information into databases or spreadsheets, ensuring that all data is updated and maintained correctly to support business operations.- **Data Verification:** Check data for errors or discrepancies, and make necessary corrections to maintain data integrity and reliability.- **Record Keeping:** Organize and maintain physical and digital records, making it easy to retrieve information when needed.- **Reporting:** Assist in generating reports based on the entered data, helping teams to analyze trends and insights effectively.- **Collaboration:** Work closely with other team members and departments to ensure that data needs are met and any issues are resolved promptly.**Required Skills and Expectations:**- Attention to Detail: A high level of accuracy is essential to ensure that all information entered is correct.- Computer Literacy: Proficiency in Microsoft Office, especially Excel, is important for data management and reporting tasks.- Communication Skills: Clear verbal and written communication skills will help in collaborating with teammates and understanding data requirements.- Time Management: Ability to prioritize tasks and manage time effectively to meet deadlines in a busy office environment.- Adaptability: Willingness to learn new software tools and processes as required, and adapt to changing business needs.

A non-voice job involves handling customer support, data entry, or administrative tasks via written channels like email, live chat, or social media, with zero customer calling. Responsibilities include resolving queries, updating CRM records, and maintaining high customer satisfaction using strong written communication and computer skills.

The Non Voice Process Executive will be responsible for handling data entry tasks, processing orders, responding to customer inquiries via email or chat, and maintaining accurate records. They will need to ensure timely and accurate completion of tasks to meet productivity goals.Key responsibilities include entering data into the system accurately and efficiently, resolving customer inquiries or issues in a professional manner, and maintaining confidentiality of customer information. The Non Voice Process Executive will also need to collaborate with team members to ensure smooth workflow and contribute to process improvement initiatives.The ideal candidate should be a female graduate with 0-1 years of experience in a similar role. They must have strong attention to detail, excellent communication skills, and the ability to work well under pressure. Proficiency in typing and familiarity with MS Office applications is a must. The candidate should be organized, reliable, and able to follow instructions accurately. Working well in a team setting and being adaptable to changing work priorities is essential for success in this role.

In this role as a Non Voice Process Executive in Coimbatore, you will be responsible for handling non-voice customer inquiries and providing timely and accurate responses through email or chat support. You will need to communicate effectively and professionally with customers to resolve their issues or requests.Key responsibilities include receiving and responding to customer inquiries via email or chat, ensuring high levels of customer satisfaction through timely and accurate responses, documenting all interactions with customers, and escalating complex issues to the appropriate team members.To excel in this role, you should possess strong written communication skills, attention to detail, ability to multitask, and have a customer-oriented approach. A degree in any field is required, and previous experience in a customer service or non-voice process role is preferred but not necessary. The ideal candidate would be a quick learner who can adapt to different situations and provide excellent customer service consistently.

Communication skills Basic computer knowledge Fresher/Experience both can apply Enter data correctly Good typing speedMaintain recordsData entry workFollow company process Verify and review data for errors

Job Description:We are looking for a detail-oriented Data Entry Executive to join our team. The ideal candidate should be responsible for entering, updating, and maintaining accurate data in company systems while ensuring confidentiality and accuracy.Key Responsibilities:Enter data accurately into company databases and systemsVerify and update existing data regularlyMaintain data confidentiality and securityPrepare reports and documents as requiredPerform basic administrative and back-office tasksCoordinate with team members when neededRequired Skills:Basic computer knowledgeGood typing speed and accuracyFamiliarity with MS Excel and MS WordAttention to detailAbility to meet deadlinesEligibility:Any graduate / 12th passFreshers and experienced candidates can applyBenefits:Fixed salary + incentivesFriendly work environmentGrowth opportunities

We are looking for enthusiastic and motivated BPO Executives to join our growing team.Job Responsibilities:Handle inbound and outbound customer callsResolve customer queries professionallyMaintain accurate customer recordsEnsure customer satisfaction and quality serviceEligibility Criteria:Any graduate / 12th passFreshers & experienced candidates welcomeGood communication skillsBasic computer knowledgeWillingness to work in voice / non-voice processWhat We Offer:Fixed salary + incentivesTraining providedCareer growth opportunitiesFriendly work environment Interested candidates can apply via LinkedIn or DM for more details. Immediate joiners preferred.

Key Responsibilities:1. Data entry: Inputting, updating, and maintaining accurate data into the system.- The main task involves entering various types of information accurately and efficiently.2. English typing: Typing documents and data accurately in English.- Proficient typing skills in English are essential for this role.3. Basic computers: Using computer systems and software to perform data entry tasks.- Familiarity with basic computer operations and software is required for smooth functioning.4. MS Office Package: Proficient use of Microsoft Office applications for data processing.- Knowledge of MS Word, Excel, and Outlook is necessary for this role.5. Non-voice process: Handling data entry tasks without involving voice communication.- The role does not require verbal communication and is primarily focused on data entry.Required Skills and Expectations:- 0-1 years of experience in data entry or related field. Freshers can also apply.- Educational qualifications such as B.A, B.C.A, B.B.A, B.Com, B.E are preferred.- Ability to type accurately and quickly in English.- Proficiency in basic computer operations and MS Office applications.- Attention to detail and accuracy in data entry tasks.- Ability to work full time from the office location in Ganthipuram, Coimbatore.

Roles & Responsibilities: Handle customer calls professionally Respond to customer queries Provide accurate information and solutions Maintain proper communication Update customer details in the system For non-voice: handle emails or chat support