Non Voice Process Executive || Freshers & Experienced

In this role as a Non Voice Process Executive in Coimbatore, you will be responsible for handling non-voice customer inquiries and providing timely and accurate responses through email or chat support. You will need to communicate effectively and professionally with customers to resolve their issues or requests.

Key responsibilities include receiving and responding to customer inquiries via email or chat, ensuring high levels of customer satisfaction through timely and accurate responses, documenting all interactions with customers, and escalating complex issues to the appropriate team members.

To excel in this role, you should possess strong written communication skills, attention to detail, ability to multitask, and have a customer-oriented approach. A degree in any field is required, and previous experience in a customer service or non-voice process role is preferred but not necessary. The ideal candidate would be a quick learner who can adapt to different situations and provide excellent customer service consistently.

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  Graduate (B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.Tech/B.E)

• Role

  Non Voice Process Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office