AerX Labs

HSR Layout, Bangalore

Job Description for Customer Support ExecutiveResponsibilities:Maintain excellent customer satisfaction and review support tickets for appropriate resolutionProvide customer support through phone and chatWork with other departments to resolve customer issues in a timely mannerServe as a point of contact for customer support and complaintsProactively identify, investigate, and resolve recurring customer support issuesMaintain appropriate documentation and records of customer interactionsMaintain appropriate files regarding each customer interactionProactively gather and utilize customer feedback and suggestionsReview customer satisfaction reports to ensure customers are satisfied with the support they receiveContribute to the development of future customer support processesCommunicate effectively with peers and managersCommunicate to customers during outbound phone callsVerifies customer requests are accurate and consistentRequirements And Skills:Bachelors degree in computer science or engineeringExcellent verbal and written communication, analytical and problem-solving skillsStrong customer service skillsKnowledge of Excel, Word, and PowerPoint

Hi,Greetings from Valueleaf ServicesWe are Hiring for Asst Manager - Ad Sales , MumbaiJob Role:? Establish and grow relationships with decision makers influencers within major clients and ad agencies? Actively identify and pursue new advertising and revenue opportunities? Strategize for growth and maximum share of category spends on digital platform.? Providing actionable insights on ad performance using analytical tools? Report on ad sales, impressions and related metrics? Client servicing and Key account management? Meet the assigned quarterly revenue targets? Keep up to date with trends and developments in the digital industry to gain earlyinsights into new business opportunities? Focus on maximizing revenue potential with each of the key accounts you own.? Leverage relationships, build a strong network and have effective negotiations.Requirement :? Graduate with any specializations (Bachelors or masters degree, preferably in marketing is a plus)? Some understanding of Media, preferably in the advertising, media or agency landscape.? Proficiency in English.Experience :? Minimum of 1 to 4 yrs of experience in sales (preferably in Ad Sales)Desired Profile :? Proficient in MS Office? Well-organized and responsible with an aptitude in problem-solving? Excellent verbal and written communication skills.? Ability to work independently and in a team environment.? Exceptional time management skills, including the ability to handle multiple projectsand ongoing work, while effectively managing changing priorities.