Adroit Synergies pvt ltd

Noida, Uttar Pradesh

Job Summary:We are seeking a proactive and customer-focused Customer Support Executive to handle inbound and outbound customer interactions for our banking process. The ideal candidate will assist customers with account-related queries, transactions, product information, and issue resolution while ensuring high levels of customer satisfaction and compliance with banking regulations.Key Responsibilities:Handle inbound/outbound customer calls, emails, and chats related to banking servicesAssist customers with account inquiries, balance details, transactions, and service requestsResolve complaints and escalate complex issues to the appropriate departmentEducate customers about banking products such as savings accounts, credit cards, loans, and digital banking servicesEnsure adherence to banking policies, KYC norms, and compliance standardsMaintain accurate records of customer interactions in the CRM systemAchieve assigned performance targets (AHT, CSAT, Quality scores, etc.)Required Qualifications:Graduate in any discipline (Commerce/Finance preferred)03 years of experience in banking, financial services, or BPO (Freshers may apply)Strong verbal and written communication skillsBasic understanding of banking products and financial termsProficiency in MS Office and CRM systemsAbility to work in rotational shifts

Ability to speak clearly and politelyGood listening skills to understand customer issuesConfidence while talking to customers

Job Title: Customer Service SupportCompany: Adroit Synergies Pvt. Ltd. (working for Airtel Payment Bank)Location: Noida, Sector 63Job Type: Full-timeJob Description:Adroit Synergies Pvt. Ltd. is hiring Customer Service Support executives for Airtel Payment Bank. This is a stable and rewarding role with a competitive salary package.Key Responsibilities:- Provide customer service support to Airtel Payment Bank customers- Respond to customer queries and resolve issues- Maintain a positive attitude and willingness to learnEligibility Criteria:- Minimum qualification: 12th Pass- Good in English and able to translate to Hindi correctly- Comfortable with shift timings (9AM to 6PM, 6 days a week with 1 rotational holiday)Salary Details:- Salary will be discussed during the interview roundHow to Apply:If you're interested and meet the above criteria, reply to this message to confirm your interview slot. Contact HR Vanshika Saxena at 9667078390.

Job Title: Customer Service SupportCompany: Adroit Synergies Pvt. Ltd. (working for Airtel Payment Bank)Location: Noida, Sector 63Job Type: Full-timeJob Description:Adroit Synergies Pvt. Ltd. is hiring Customer Service Support executives for Airtel Payment Bank. This is a stable and rewarding role with a competitive salary package.Key Responsibilities:- Provide customer service support to Airtel Payment Bank customers- Respond to customer queries and resolve issues- Maintain a positive attitude and willingness to learnEligibility Criteria:- Minimum qualification: 12th Pass- Fluent in English and able to translate to Hindi correctly- Comfortable with shift timings (9AM to 6PM, 6 days a week with 1 rotational holiday)Salary Details:- Salary will be discussed during the interview roundHow to Apply:If you're interested and meet the above criteria, reply to this message to confirm your interview slot. Contact HR Vanshika Saxena at 9667078390.

Job Title: Customer Service SupportCompany: Adroit Synergies Pvt. Ltd. (working for Airtel Payment Bank)Location: Noida, Sector 63Job Type: Full-timeJob Description:Adroit Synergies Pvt. Ltd. is hiring Customer Service Support executives for Airtel Payment Bank. This is a stable and rewarding role with a competitive salary package.Key Responsibilities:- Provide customer service support to Airtel Payment Bank customers- Respond to customer queries and resolve issues- Maintain a positive attitude and willingness to learnEligibility Criteria:- Minimum qualification: 12th Pass- Fluent in English and able to translate to Hindi correctly- Comfortable with shift timings (9AM to 6PM, 6 days a week with 1 rotational holiday)Salary Details:- Salary will be discussed during the interview roundHow to Apply:If you're interested and meet the above criteria, reply to this message to confirm your interview slot. Contact HR Vanshika Saxena at 9667078390.

Job Title: Customer Service SupportCompany: Adroit Synergies Pvt. Ltd. (working for Airtel Payment Bank)Location: Noida, Sector 63Job Type: Full-timeJob Description:Adroit Synergies Pvt. Ltd. is hiring Customer Service Support executives for Airtel Payment Bank. This is a stable and rewarding role with a competitive salary package.Key Responsibilities:- Provide customer service support to Airtel Payment Bank customers- Respond to customer queries and resolve issues- Maintain a positive attitude and willingness to learnEligibility Criteria:- Minimum qualification: 12th Pass- Fluent in English and able to translate to Hindi correctly- Comfortable with shift timings (9AM to 6PM, 6 days a week with 1 rotational holiday)Salary Details:- Salary will be discussed during the interview roundHow to Apply:If you're interested and meet the above criteria, reply to this message to confirm your interview slot. Contact HR Vanshika Saxena at 9667078390.

We Are Hiring: Telesales Executive Position: Telesales Executive Location: Noida (On-site) Employment Type: Full-timeRequirements: Freshers & Experienced candidates are welcome Must be proficient in Hindi, English, and Punjabi Minimum qualification: 12th PassPerks & Benefits: Competitive salary package Flexible work hours Health insurance & other benefits Career growth opportunities How to Apply:Send your CV and a short cover letter to Mishra121Rakesh@gmail.com with the subject line Telesales Application [Rakesh Mishra] 8429693758

I need a huge number of bengali agent for a call centre with a high profit salary.further information contact this number 9775720947(Ajay)

JD for APB IB Job Title: Customer Support RepresentativeLocation: Noida, Sector 63Company: Adroit Synergies Pvt LtdPosition Type: Full-TimeMinimum Qualification: 12th PassJob Description:Adroit Synergies Pvt Ltd is seeking a dedicated and customer-focused individual to join our team as a Customer Support Representative. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and ensuring a high level of satisfaction through effective communication and problem-solving skills.Key Responsibilities:- Provide prompt and accurate responses to customer inquiries via phone call.- Maintain a positive, empathetic, and professional attitude toward customers at all times.- Collaborate with team members and other departments to address customer needs and feedback.- Identify and escalate issues to higher-level support or management as necessary.- Contribute to process improvements and suggest enhancements to enhance the customer experience.Qualifications:- Minimum educational qualification of 12th pass.- Proficiency in Punjabi and English, both spoken and written.- Strong communication and interpersonal skills.- Ability to handle stressful situations calmly and effectively.- Previous experience in a customer support role is a plus but not required.Salary:- 13kctc to 24ctc (Depend on interview skills & Knowledge)Shift Timings:- Boys: 3 PM to 12 AM (2k Night Allowance)- Girls: 7 AM to 4 PMBenefits:- Competitive salary and performance-based incentives.- Health and wellness benefits.- Opportunities for career growth and development.- Supportive and dynamic work environment.Interested candidate can send me CV

Company DescriptionLearnX is a company that specializes in end-to-end Learning Management Systems implementation services. We help educational institutions in implementing and optimizing their learning experiences for learners. Our powerful Learning Analytics tool, LInsights, provides deeper insights into student retention, success, engagement, and more.Role DescriptionThis is a remote internship role for a Human Resource and Marketing position. The intern will be responsible for assisting with various HR tasks, such as HR management, developing HR policies, managing employee benefits, and personnel management. Additionally, the intern will also be involved in marketing activities and initiatives.QualificationsSkills in Human Resources (HR), HR Management, and HR PoliciesExperience or knowledge in Employee Benefits and Personnel ManagementStrong attention to detail and organizational skillsExcellent communication and interpersonal skillsAbility to work independently and remotelyExperience in marketing is a plusKnowledge of Learning Management Systems is a plus

Company DescriptionLearnX is a company that specializes in end-to-end Learning Management Systems implementation services. We help educational institutions in implementing and optimizing their learning experiences for learners. Our powerful Learning Analytics tool, LInsights, provides deeper insights into student retention, success, engagement, and more.Role DescriptionThis is a remote internship role for a Human Resource and Marketing position. The intern will be responsible for assisting with various HR tasks, such as HR management, developing HR policies, managing employee benefits, and personnel management. Additionally, the intern will also be involved in marketing activities and initiatives.QualificationsSkills in Human Resources (HR), HR Management, and HR PoliciesExperience or knowledge in Employee Benefits and Personnel ManagementStrong attention to detail and organizational skillsExcellent communication and interpersonal skillsAbility to work independently and remotelyExperience in marketing is a plusKnowledge of Learning Management Systems is a plus

Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. The specific duties of customer service representatives vary by industry.