Freshers & Experience || Full Time || Airport Ground Staff

Airport Ground Staff Ensure Smooth Airline Operations and Passenger Satisfaction By Handling Check-ins, Ticketing, Baggage, Boarding, and Providing Crucial Support for Special Needs Passengers, all While Working in Shifts to Manage Everything from Ramp Services (guiding Planes) to Ensuring Aircraft Readiness with Cleaning and Catering, Ensuring a Safe and Comfortable Journey from Start to Finish.

key Responsibilities:

passenger Services: Greeting Passengers, Checking Documents, Issuing Boarding Passes, Assisting with Special Needs (elderly, Disabled, Minors), Confirming Reservations, and Providing Flight Info.

baggage Handling: Tagging, Loading, Unloading, and Tracking Luggage, Plus Handling Lost or Damaged Bag Complaints.

ramp Services: Guiding Aircraft To/from Gates, Coordinating Refueling, Cleaning, and Communicating with Pilots.

security & Safety: Conducting Security Checks, Enforcing Regulations, and Ensuring Overall Airport Safety.

operations: Selling Tickets, Coordinating with Cabin Crew, Managing Flight Delays/cancellations, and Ensuring Aircraft are Provisioned.

core Skills & Traits:

excellent Communication & Interpersonal Skills.

customer-oriented & Problem-solving Abilities.

ability to Work Under Pressure and in Shifts.

professional Appearance and Positive Attitude.

common Roles:

passenger Service Agent: Focuses On Check-in, Boarding, and Customer Inquiries.

ramp Agent: Works On the Tarmac, Managing Aircraft Loading/unloading.

security Personnel: Handles Screenings and Access Control.

customer Service Rep: Addresses Complaints and Provides Information.

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com)

• Role

  Airport Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  RedCross Byelane, 53 B, Navagiri Rd, Krishna Nagar, Chandmari, Guwahati, Assam 781003