Position Title:
Tourism Manager
Division:
Tourism & Travel Management
Reporting Authority:
Senior Operations Manager / Director
Role Overview:
Tourism Manager ka primary role tourism aur travel-related activities ko plan, organize aur supervise karna hota hai. Position ka focus customer satisfaction, aviation coordination, tourism product development aur overall operational efficiency par hota hai.
Roles & Responsibilities:
Tourism operations aur tour activities ka end-to-end management
Customized travel packages aur itineraries design karna
Airlines, aviation service providers, hotels aur transport vendors ke saath coordination
Booking processes, customer handling aur service quality monitor karna
Travel regulations, safety guidelines aur compliance ensure karna
Marketing campaigns aur promotional strategies mein support dena
Revenue planning, expense monitoring aur operational budgeting
Team supervision, task allocation aur performance review
Market trends aur customer preferences ka analysis
Educational Qualification:
Tourism Management mein Certificate / Diploma / Degree mandatory
Qualification kisi recognized institute se honi chahiye
Aviation tourism ya airline coordination ka knowledge preferred
Work Experience:
25 saal ka experience tourism, travel ya aviation-related sector mein
Managerial ya supervisory role ka exposure added advantage
Key Skills Required:
Effective communication aur coordination skills
Strong customer service orientation
Planning, organizing aur multitasking ability
Tourism software, booking systems ka basic knowledge
Problem-solving aur decision-making skills
Pressure situations mein kaam karne ki capability
Additional Preference:
Aviation tourism ya airport-related operations ka experience
International tourism exposure
Visa processing, ticketing aur travel documentation ka knowledge