Key Responsibilities:
1. Plan and organize travel itineraries for clients: As a Travel Manager, you will be responsible for creating detailed travel plans for clients based on their preferences and budget.
2. Book transportation and accommodation: You will be in charge of booking flights, trains, buses, hotels, and other accommodations for clients, ensuring a smooth travel experience.
3. Provide travel assistance: Offer personalized travel assistance to clients, including visa processing, travel insurance, and other necessary arrangements.
4. Handle customer queries: Address customer inquiries, concerns, and feedback promptly and effectively, providing excellent customer service throughout the travel process.
5. Research destinations and travel trends: Stay updated on the latest travel destinations, trends, and deals to offer the best options to clients.
Required Skills and Expectations:
- Strong organizational skills: Able to multitask, prioritize, and manage time efficiently to handle multiple travel arrangements simultaneously.
- Excellent communication skills: Proficient in verbal and written communication to effectively interact with clients, vendors, and team members.
- Attention to detail: Meticulous in planning and executing travel itineraries accurately and ensuring all bookings are in order.
- Customer-oriented approach: Dedicated to providing exceptional customer service and ensuring client satisfaction throughout their travel experience.
- Knowledge of travel booking platforms: Familiarity with online booking systems and tools to efficiently reserve transportation and accommodations for clients.