We are looking for dedicated Air Port Ground Staff in Kolkata, India. This entry-level position is ideal for individuals who have completed their 12th grade and are eager to start a career in the aviation industry.
Key Responsibilities:
- **Check-in Assistance**: Help passengers during the check-in process by verifying tickets and handling baggage to ensure a smooth boarding experience.
- **Customer Service**: Provide excellent customer service by addressing passenger inquiries and resolving issues efficiently to enhance their travel experience.
- **Baggage Handling**: Safely manage and process luggage, ensuring it is loaded onto the correct aircraft and is delivered to the right destination.
- **Boarding Supervision**: Ensure a safe and organized boarding process by coordinating with passengers and crew, making sure everyone boards in an orderly manner.
- **Safety Compliance**: Adhere to airport safety regulations and procedures to maintain a secure environment for both passengers and staff.
Required Skills and Expectations:
Candidates should possess strong communication skills and a friendly demeanor, allowing for effective interaction with travelers. Attention to detail is essential, as is the ability to work as part of a team. Candidates should be able to handle stressful situations calmly and efficiently while maintaining a professional appearance. A positive attitude and a willingness to learn are crucial in this fast-paced environment. Flexibility in working hours may be necessary, including weekends and holidays.