We are seeking a motivated Tellecaller to join our team in Coimbatore. This role involves engaging with customers and providing information about our services while maintaining a positive and professional demeanor.
Key Responsibilities:
- Customer Engagement: Initiate outbound calls to potential customers, introducing our services and understanding their needs. This helps build relationships and promotes our offerings.
- Information Delivery: Clearly and effectively communicate product details to customers, ensuring they understand the value and benefits. This ensures that customers make informed decisions.
- Database Management: Update and maintain customer records accurately in the system. Keeping information current helps in tracking interactions and follow-ups.
- Feedback Collection: Gather feedback from customers about their experiences and suggestions to improve our services. This valuable information can help refine our approach and offerings.
Required Skills and Expectations:
Ideal candidates should possess excellent verbal communication skills and a pleasant phone personality. Attention to detail is important for accurately documenting conversations and customer feedback. A strong willingness to learn and adapt in a fast-paced environment is essential. Additionally, candidates should demonstrate basic computer proficiency for managing databases. A positive attitude, patience, and persistence will contribute to your success in this role.
Experience
0 - 6 Years
No. of Openings
3
Education
12th Pass
Role
Tellecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Ram apartment, Lakshmi Mills junction, 2D, Avinashi road, opposite Lulu mall, Coimbatore.