Raarya Groups

Annur Coimbatore

We are seeking a motivated Tellecaller to join our team in Coimbatore. This role involves engaging with customers and providing information about our services while maintaining a positive and professional demeanor.Key Responsibilities:- Customer Engagement: Initiate outbound calls to potential customers, introducing our services and understanding their needs. This helps build relationships and promotes our offerings.- Information Delivery: Clearly and effectively communicate product details to customers, ensuring they understand the value and benefits. This ensures that customers make informed decisions.- Database Management: Update and maintain customer records accurately in the system. Keeping information current helps in tracking interactions and follow-ups.- Feedback Collection: Gather feedback from customers about their experiences and suggestions to improve our services. This valuable information can help refine our approach and offerings.Required Skills and Expectations:Ideal candidates should possess excellent verbal communication skills and a pleasant phone personality. Attention to detail is important for accurately documenting conversations and customer feedback. A strong willingness to learn and adapt in a fast-paced environment is essential. Additionally, candidates should demonstrate basic computer proficiency for managing databases. A positive attitude, patience, and persistence will contribute to your success in this role.