* Calling existing and potential customers to persuade them to purchase company products and services.
*Accurately recording details of customers’ purchase orders.
*Processing all customer purchases accordingly.
*Generating promising leads for the outside sales team to pursue.
*Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
*Developing and sustaining solid relationships with customers to encourage repeat business.
*Using sales scripts proffered by the company to drive sales and respond to customer rejections.
*Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
*Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.