ï‚· Understanding the products and services offered by the company.
ï‚· Provide information of Products / Services / Offers to customers.
ï‚· Handling inbound calls & outbound calls
ï‚· Understand customer need
 Solve customers’ query over the phone
ï‚· Setting a sales target and developing a marketing strategy for the same.
ï‚· Calling existing and potential customers to update them about the recent
launches also Sell them the online solutions
ï‚· Updating the database/CRM with all the customer's information.
ï‚· Ensuring the customers are satisfied by the services provided to them.
ï‚· Using a sales script to handle the customers efficiently.
ï‚· Building a strong relationship with the old and existing customers.
ï‚· Taking and processing customers' orders in a professional manner.
ï‚· Creating monthly sales reports and presenting them to the GM/BDM.
ï‚· Providing an excellent customer service to the customers.
ï‚· Answering to customers' questions in regards to products and services.
 Adhering to all the company’s rules and regulations.
ï‚· Stay abreast with the latest trends in the industry.
ï‚· Planning and preparing presentations